Ratings based on 986 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Clean with big rooms.
Comment from Hotel Management
17 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Andrew! We are always happy to hear when our Guests are enjoying our cleanliness measures, as it is something we pride ourselves on! We hope to host you again the next time you are in Buffalo for another 5/5 stay!
by A verified traveler
Posted 15 Nov 2024
M
Comment from Hotel Management
17 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Lawrence! We are always happy to hear when our Guests are their stays with us! We hope to host you again the next time you are in Buffalo for another 5/5 stay!
by A verified traveler
Posted 10 Nov 2024
Beautiful
Comment from Hotel Management
17 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Bill! We are always happy to hear when our Guests are enjoying our atmosphere! We hope to host you again the next time you are in Buffalo for another 5/5 stay!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Michael! We are always happy to hear when our Guests are having a Hampton 5/5 experience. We hope to host you again the next time you are in Buffalo!
by A verified traveler
Posted 10 Nov 2024
Great hotel! Great safety measures.
Comment from Hotel Management
10 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Vincent! We are always happy to hear when our Guests are enjoying the safety measures we have in place! We hope to host you again the next time you are in Buffalo for another 5/5 stay!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Robert! We are always happy to hear when our Guests are having a Hampton 5/5 experience. We hope to host you again the next time you are in Buffalo!
by A verified traveler
Posted 6 Nov 2024
Friendly staff
Comment from Hotel Management
10 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Jivko! We are always happy to hear when our Guests are experiencing the Hospitality we pride ourselves on! I will be sure to let our Team members know they hit the mark. We hope to host you again the next time you are in Buffalo for another 5/5 stay!
by A verified traveler
Posted 5 Nov 2024
Very Clean
Comment from Hotel Management
10 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Michael! We prioritize the cleanliness of our property, so we are always happy to hear when our Guests are enjoying it! We hope to host you again the next time you are in Buffalo for another 5/5 Hampton stay!
by A verified traveler
Posted 3 Nov 2024
Stayed (2) nights. Staff was very friendly and accommodating. 1st night had no sleep at all! (8) 12yr. Year old boys playing hockey in the halls and yelling and screaming up and down the halls!!! Parents were with them but just letting them do what they wanted as they drank their beer. Hotel security spoke to them twice but it only got worse. The yelling and screaming went on until 2:30am!!! After a 5 hour drive to get there, NO SLEEP!!!! Not very happy!!!
Comment from Hotel Management
4 Nov 2024 by Emily, Hotel Management
Donna,Thank you for leaving us your feedback on your recent stay at our property, Hampton Inn & Suites, Buffalo - Downtown! Feedback is what helps us grow to meet all Guest expectations. We pride ourselves in Hospitable service that feels like home, so we are so happy to hear our Team delivered on what we stand for! I will be sure to pass your compliments along to them! I am disappointed to hear of your continued issues throughout the first night of other Guest's noise levels. I will be sure to check with our Security Team to see where we can improve. We hope to have the opportunity to host you again soon so our Team can demonstrate a 5/5 Hampton stay!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Emily, Hotel Management
Thank you for the feedback, Monica! We are always happy to hear when our Guests are having a 5/5 Hampton experience. We hope to host you again the next time you are in Buffalo!