Ratings based on 2,130 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
There are leaves all around the inside and the air is very stale. Does not “feel clean”
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Good
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by DC, Hotel Management
On behalf of our team, we apologize for the inconvenience. Hope you consider staying with us again!
by A verified traveler
Posted 20 Nov 2024
Property clean staff friendly
Comment from Hotel Management
20 Nov 2024 by DC, Hotel Management
We are happy you had such a great time. Your feedback is the most important thing to us. The staff at Buffalo Airport Hotel is amazing. They love to make guest stay amazing. Looking forward seeing you!
by A verified traveler
Posted 19 Nov 2024
The hotel was super dirty. Halls were just lined with trash and when we got in our room the floor was dirty and the shower floor was dirty.
Comment from Hotel Management
20 Nov 2024 by DC, Hotel Management
On behalf of our team, we apologize for not meeting your expectations. Your feedback is really important to us. This is something very uncommon at our hotel. Looking forward seeing you!
by A verified traveler
Posted 19 Nov 2024
The staff was very friendly and I believe that the hotel had a refurbishment recently, I personally loved the vanity space in the bathroom. The room was clean and the bed was comfortable. My husband and I decided we would stay there again. We stayed one night prior to our early morning flight. The shuttle driver to the airport was very friendly even at 4:30sm.
Comment from Hotel Management
19 Nov 2024 by DC, Hotel Management
Thanks for choosing Buffalo Airport Hotel. Your feedback is our number one priority. We are happy you had such a great time at our hotel. Looking forward seeing you!
by A verified traveler
Posted 19 Nov 2024
It is okay
Comment from Hotel Management
19 Nov 2024 by DC, Hotel Management
Thanks for choosing Buffalo Airport Hotel. Your feedback is our number one priority. We are happy you had such a great time at our hotel. Looking forward seeing you!
by A verified traveler
Posted 19 Nov 2024
Convenient but, facility dated.
Comment from Hotel Management
19 Nov 2024 by DC, Hotel Management
Thanks for sharing this with us. Buffalo Airport Hotel is currently having some renovations. We will address everything right away. Hope you consider staying with us again!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by DC, Hotel Management
Thanks for choosing Buffalo Airport Hotel. Your feedback is our number one priority. We are happy you had such a great time at our hotel. Looking forward seeing you!
