Ratings based on 607 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024
Very nice hotel with excellent staff.
by A verified traveler
Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
8 Jan 2024 by Ariel Urrutia - Rooms Division Coordinator, Hotel Management
Dear guest, Thank you for taking the time to response this review, we find this tool extremely important to improve every aspect of our services to the guests. I would be really grateful to chat with you about your experience.Greetings,
by A verified traveler
Posted 26 Dec 2023
Nice hotel, nice staff, let us check in early for no additional fee, everyone very friendly.
Breakfast can be better, very limited choices, scrambled egg not eatable.
Comment from Hotel Management
8 Jan 2024 by Ariel Urrutia - Rooms Division Coordinator, Hotel Management
Dear Aziza, Thank you for your review and for choosing our hotel. We are glad to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Thank you again and have a safe trip back home !
by A verified traveler
Posted 7 Oct 2023
The staff was very friendly
Comment from Hotel Management
24 Oct 2023 by Ariel Urrutia - Rooms Division Coordinator, Hotel Management
Dear Martha,Thank you for your review and recommending us! I am happy that you enjoyed your stay and Im looking forward to having you as a guest again in our Hotel.Greetings,
by A verified traveler
Posted 29 Aug 2023
Comment from Hotel Management
24 Oct 2023 by Ariel Urrutia - Coordinador de Habitaciones, Hotel Management
Estimado Akash, Muchas gracias por tu calificación! Esperamos volver a recibirte en un futuro cercano.Atentamente,
by A verified traveler
Muy buen hotel
Posted 22 Aug 2023 on HotelsMuy buen hotel. Bien ubicado y con personal muy amable. Los tragos de autor del bar excelentes.
by A verified traveler
Posted 13 Jul 2023 on Orbitz
Comment from Hotel Management
9 Aug 2023 by Ariel Urrutia - Coordinador de Habitaciones, Hotel Management
Eric, Muchas gracias por su reseña de 5 puntos!Atentamente,
by A verified traveler
Plena satisfação.
Posted 24 Jun 2023 on HotelsHotel muito bem situado, sou hóspede frequente e estou plenamente satisfeito com tudo que é oferecido.
Comment from Hotel Management
9 Aug 2023 by Ariel Urrutia - Supervisor de Recepção, Hotel Management
Prezado Oswaldo, Muito obrigada pela amabilidade em dedicar seu valioso tempo compartilhando detalhes de sua experiência no nosso hotel. Estamos muito contentes com sua avaliação e elogios a nossa propriedade.Atenciosamente,
by A verified traveler from Santiago colina
Posted 30 Apr 2023
Very good
Comment from Hotel Management
7 Jun 2023 by Ariel Urrutia - Rooms Division Coordinator, Hotel Management
Dear Peter, Thank you for your review and for choosing our hotel. We are glad to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Thank you again and have a safe trip back home !
by A verified traveler
A little disappointing
Posted 3 Apr 2023 on HotelsYou can’t beat the location of this hotel . It is walking distance to all the main attractions of Recoleta . But this hotel has seen better days . For whatever reason there was a weird stench in the bathroom so much so that we had to come down to complain . Since we were there for just 1 night and most of the time out in the city we didn’t bother to change the room . The carpet was dinghy and stained . I was expecting much better cleanliness . However the staff is very nice and gave us very good information about the locality .
