2/10 Terrible
Jennifer
Traveled with partner
Jan 10, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked Loft Osteria by Sagardi for our trip to Buenos Aires. We booked 9 nights. Our flight was originally scheduled to arrive in BA at 10 am but we were delayed and didn't arrive until 1 am. The hotel does not have a reception, rather a desk in the restaurant. You must check in before 11 pm or you cannot get your keys. Thank goodness for internet on the flight because I had to frantically book another room for our first night. Don't be left on the street, just book somewhere else for your entire stay.
The next day we got our keys to our room. It is sub par at best. The room itself is quite beat up. While I understand that it is in a historical building, they could have done some repairs. Besides the squeaky floors, hard and uncomfortable bed, lack of pillows, thin towels, we also had an issue with the shower not draining and the toilet never stopped running. On top of those things, there is visible mold on the ceiling around the air conditioner. There is a beautiful patio outside but don't sit down. Despite no rain for weeks here, there was water in every cushion I tried and I ended up with wet pants.
If you struggle with stairs this hotel could also be a problem. There is no elevator. You alone will have to drag your bags up 30 very steep steps to the rooms. All rooms are up those steps. Then when you get up there if you have a loft room (which we did and we knew) you will have more steps to get to the bed. We could do the steps but when carrying everythi
