Ratings based on 400 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santiago
Posted 20 Nov 2024
always a great hotel to stay in Palermo, nice and profesional staff. good breackfast
by A verified traveler
Posted 19 Nov 2024
I stayed at Ilum for 9 nights early September - the hotel is great the room is spacious and clean the breakfast is a lot of options and the entire staff could not have been nicer.
There are plenty of cafes and restaurants within walking distance from the hotel all are great.
by A verified traveler
Posted 18 Nov 2024
Everything was perfect! The hotel is extremely clean! The people are extremely nice and very, very helpful!!! We loved it!!! We recommend it !!! I hope to visit soon again!!
by A verified traveler
Posted 14 Nov 2024
I was very pleased with the ilum home experience. The staff at the hotel are all exceptional and the amenities are top notch. I would not hesitate to recommend this hotel.
by A verified traveler
Posted 11 Nov 2024
Staff was good about early and late check in. Was able to use amenity after checking out. Breakfast was good and quick!
by A verified traveler
Posted 7 Nov 2024
Great location, excellent property but the highlight was the amazingly friendly staff that always went over and above. Would highly recommend this hotel.
by A verified traveler
Posted 5 Nov 2024
The staff is wonderful and the property has a nice garden and common area.
by A verified traveler
Posted 4 Nov 2024
5 star service - everyone is very attentive and there to assist. They even do turndown service with fresh bottled water and chocolates. The rooms are nice although we didn’t get a room with a balcony which we booked. But they let us check-in early and allowed us to enjoy breakfast on the day of arrival. The breakfast buffet and service was especially good. Overall a fantastic stay.
by A verified traveler
Posted 3 Nov 2024
Front desk staff was welcoming and helped us with everything, including paying the cab that got us there. We had dinner at the very nearby restaurant Let it V, which was also amazing. This is a sweet place in a lovely neighborhood. Wish we could have stayed longer and enjoyed the pool!
by A verified traveler
Posted 5 Oct 2024
El desayuno es tambien buenisimo
