Ratings based on 357 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Great location, kind and helpful staff, some upgrades needed in the facility. Enjoyed the stay 😊
by A verified traveler
Posted 7 Nov 2024
The staff was very helpful and went the extra mile to help.
by A verified traveler
Posted 15 Oct 2024
The hotel was nice in a great area, the room was super big and very nice. The tv was a little bit small for the room tho, the breakfast was good every morning we took it! The staff were very friendly, they even sing happy birthday for my BF with a small cake!
by A verified traveler
Posted 19 Aug 2024
Front desk staff are very friendly and helpful/excellent service. The hotel has a good location, easy to walk around and safe.
However, the property needs maintenance and improve a lot both in rooms and in restaurant, elevator, etc. The environment is dark and not at all cozy. Breakfast is of poor quality: the coffee tastes like chlorine and the food is not of good quality. No staff attention during breakfast
by A verified traveler
Posted 25 Jun 2024 on Hotels
by A verified traveler
Posted 20 Jun 2024 on Orbitz
Simply, thumbs up!
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 31 Mar 2024
Air conditioner wont work properly, keys got deprogrammed frequently elevator not working
by A verified traveler
Posted 31 Mar 2024
Nos tuvimos que ir del hotel !
Aire acondicionado dañado , mosquitos por toda partes , ascensores pequeños y viejos , no hay mucho por los impedidos , sucio .. en fin nos tuvimos que ir !
4 habitaciones de 6 que se reservaron tuvieron que dejar el hotel
Inodoro que no servia
, agua negra para bañarte
by A verified traveler
Posted 26 Mar 2024
The service was great. Very clean. The bed was comfortable
Comment from Hotel Management
28 Mar 2024 by Estela Juarez Gomez., Hotel Management
Darling. Thank you for your comments, we value them very much. We hope you can return very soon and continue adding experiences together.Greetings,
