Ratings based on 716 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler from Beavercreek
Posted 16 Nov 2024
Beautiful hotel in a great location. Great staff and service. Highly recommended.
by A verified traveler
Posted 10 Nov 2024
This is an expensive hotel and supposedly one of the best in BsAs. in my first room the carpet had stains and it had not been painted in years. The furniture was scuffed. I requested a king size bed but it was two single beds pushed together. Both mattresses were lumpy and flat and there was a hard ridge where they had been pushed together. Even though I was exhausted from nearly a full day of travel the bed was so bad I couldn't sleep. Finally at 0330 I gave up and went to the front desk. I was met by two extremely professional and nice staff who got me a new room. One of the gentleman went to my room to inspect it and he said it should never been given to a guest and that it needed to be completely redone. The new room was ok. The breakfast was good but very expensive and it was the same every day. If you wanted something different you could order off the menu but you were charged extra! Nothing like being nickel and dimed when you are already paying top dollar and extra for the breakfast.Unbelievably I was not comped for the first night. BsAs has much better and more contemporary hotels.
by A verified traveler
Posted 10 Nov 2024
Fabbulous hotel, I will never stay anywhere else in Buenos Aires.
by A verified traveler
Posted 2 Nov 2024
Beautiful hotel and accommodations with exceptional service.
by A verified traveler from Trinity
Posted 22 Oct 2024
Excellent experience. Responsive and friendly staff. Very helpful conciergez
by A verified traveler from Montevideo
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Nadia Salvagno, Hotel Management
Estimado Tomas: ¡Gracias por su visita! Las puertas del Alvear Palace Hotel estarán siempre abiertas para recibirlo cuando guste.Saludos
by A verified traveler from Montevideo
Posted 13 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Nadia Salvagno, Hotel Management
Dear Tomas,Thank you for taking time out to share your Alvear Palace Hotel experience and review. We are delighted that you had pleasant experience. We look forward to your return. Best regards,
by A verified traveler
Posted 10 Oct 2024
Beautiful lobby, bar and rooftop. However, our room was very worn. The down comforter was stained and smelled like a wet dog. We were only staying one night, otherwise we would have changed rooms or hotel.
Comment from Hotel Management
16 Oct 2024 by Nadia Salvagno, Hotel Management
Dear James,Thank you for your feedback regarding your recent stay with us. I'm glad to hear you enjoyed the lobby, bar, and rooftop.I sincerely apologize for the issues you encountered with the comforter. This is not the standard we strive for, and I appreciate you bringing it to our attention. If you choose to stay with us again, please let us know, and we would be happy to ensure a more comfortable experience.Thank you for your understanding.Best regards,
by A verified traveler from Fort Wayne
Posted 8 Oct 2024
Pataltial elegance, exquisite furnishings, and incredible staff. Security hushed but present and reassuring. Columns of marble and burlwood trims gave old world charm with modern conveniences...truly breathtaking visually. Room ample and plush, bedding truly luxurious (I tracked down the vendor to buy personal set). Staff wonderfully helpful and kind. Amazing pool with stainless steel bottom, Roof top restaurants, and excellent gym facility. Basement formal dining room with memorable cuisine and service. Well done!
Comment from Hotel Management
16 Oct 2024 by Nadia Salvagno, Hotel Management
Dear Anthony,We are delighted that your experience was most memorable and we will ensure that your kind comments are celebrated with our Teams with great pride.Best regards,
