Ratings based on 496 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
The staff was warm and welcoming. The property is lovely. We will definitely stay here again!
Comment from Hotel Management
6 Jan 2025 by Rubén Oyarzú Front Desk Manager, Hotel Management
Dear Suzanne,Thank you for your kind words! We’re delighted to know you enjoyed our lovely property and warm hospitality. We look forward to welcoming you back on your next visit!Kind regards,
by A verified traveler
Posted 2 Jan 2025
Great room, comfortable bed, very clean and nicely appointed. Staying here again in the future.
Comment from Hotel Management
2 Jan 2025 by Rubén Oyarzú Front Desk Manager, Hotel Management
Dear Dania,Thank you so much for your kind words! We are delighted to know that you appreciated the cleanliness and thoughtful details of our spaces, found the bed comfortable, and enjoyed your room.It’s wonderful to hear that you plan to stay with us again in the future. We look forward to welcoming you back and ensuring another memorable experience at our hotel.Kind regards,
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 31 Dec 2024
A gem in Palermo. Fantastic property, great breakfast, safe, quiet, and excellent service.
Definitely would book again!
Comment from Hotel Management
2 Jan 2025 by Rubén Oyarzú Front Desk Manager, Hotel Management
Dear Nita,Thank you so much for your wonderful review! We are delighted to know that you found our property to be a gem in Palermo, and that you enjoyed our breakfast, the peaceful atmosphere, and the excellent service we strive to provide.It’s great to hear that you would book with us again, and we can’t wait to welcome you back for another memorable stay.Kind regards,
by A verified traveler
Posted 19 Dec 2024
It is a small boutique hotel in a quiet neighborhood. The staff were excellent and the room was very comfortable. As it is a small hotel, lunch and dinner options were limited, but there are many restaurants in a short distance from the hotel. The small breakfast buffet was very good and other options were available upon request. It was in a safe neighborhood so walking, even in the evening, wasn't a concern.
Comment from Hotel Management
26 Dec 2024 by Rubén Oyarzú 1828 Smart Hotel Front Desk Manager, Hotel Management
Dear Wendy,Thank you for taking the time to share your thoughts about your stay with us! We’re thrilled to hear that you found our staff excellent and your room very comfortable.We appreciate your feedback regarding our dining options. Being a small establishment, our lunch and dinner offerings are intentionally limited, but we’re glad you enjoyed the vibrant selection of restaurants nearby. It's also wonderful to know that you felt safe exploring the neighborhood, even during evening walks.We hope to welcome you back on your next visit to Buenos Aires for another memorable experience!Warm regards,
by A verified traveler
Posted 17 Dec 2024
Great stay
Comment from Hotel Management
26 Dec 2024 by Rubén Oyarzú 1828 Smart Hotel Front Desk Manager, Hotel Management
Dear Jonathan,Thank you for the fantastic rating! We're thrilled that your stay was up to your expectations and hope to see you again.
by A verified traveler
Posted 16 Dec 2024
Being a sustainable hotel is what caught my eye with this option.
Loved my stay. Overall excellent stay as it’s in the heart of the vibrate area but quiet. Wonderful offering for breakfast, free VIP wine and pool area is calming. Gym and sauna are added bonus.
Comment from Hotel Management
26 Dec 2024 by Rubén Oyarzú 1828 Smart Hotel Front Desk Manager, Hotel Management
Dear Michelle,Thank you for choosing our hotel and for appreciating our commitment to sustainability—it’s wonderful to hear that this drew you to us. We’re delighted that you loved your stay and found it excellent overall.Your kind wordsand truly mean a lot. We hope to have the pleasure of hosting you again in the future for another memorable experience!Warm regards,
by A verified traveler from Glenwood Springs
Posted 12 Dec 2024
Good location and nice staff.
Weird bathroom and pool looks better in pictures than reality.
Comment from Hotel Management
16 Dec 2024 by Rubén Oyarzú Front Desk Manager, Hotel Management
Dear Gregory,Thank you for taking the time to share your feedback. We’re delighted to know you appreciated our location and the attentiveness of our staff.Regarding your comments about the bathroom and pool, we value your perspective and will take your observations into account as we continually strive to improve our facilities. Our goal is to ensure all aspects of your stay meet or exceed expectations, and your insights are instrumental in that process.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Kind regards,
by A verified traveler
Posted 9 Dec 2024
This hotel is a hidden gem. The staff were warm and welcoming. Breakfast buffet is long and delicious. They have a mid-day snack! Room was very clean and the bed was comfortable. Highly recommend!
Comment from Hotel Management
16 Dec 2024 by Rubén Oyarzú Front Desk Manager, Hotel Management
Dear Christine,Thank you for your glowing review! We are thrilled that you enjoyed every aspect of your stay, from our welcoming team to the delicious breakfast and mid-day snack. It’s wonderful to hear that your room met your expectations in cleanliness and comfort.We deeply appreciate your recommendation and hope to welcome you back soon for another exceptional stay at 1828 Smart Hotel.Kind regards,
by A verified traveler from Palm City
Posted 9 Dec 2024
Best area in the city
Comment from Hotel Management
26 Dec 2024 by Rubén Oyarzú 1828 Smart Hotel Front Desk Manager, Hotel Management
Dear David,We appreciate your perfect score! It's a pleasure to know you enjoyed your time with us. See you next time!
