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Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World

5.0 star property
Adults-only hotel with 3 restaurants and 2 outdoor pools

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Photo gallery for Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World

Exterior
View from room
Premium bedding, down comforters, minibar, in-room safe
Golf view
Premium bedding, down comforters, minibar, in-room safe
Perched by the ocean, Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World offers a serene retreat with golf course views. Tee off on 18 holes, unwind at the spa with aromatherapy and massages, or lounge by one of two outdoor pools. With a poolside bar, coffee shop/cafe, garden and restaurant serving Fusion cuisine nearby guests can enjoy their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym
  • Laundry
The current price is P21,656
P23,171 total
includes taxes & fees
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite (Cycling, 3AD)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Cycling, 3AD)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View (3AD)

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View (3AD)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Sea View (with Whirlpool, 3AD)

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View (with Whirlpool, 3AD)

Highlights

Furnished balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite Sea View with Whirlpool

Jetted tub

Suite Sea View with Whirlpool

Highlights

Furnished balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Golf View (Singular, 3AD)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Golf View (Singular, 3AD)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Premium bedding
  • 40 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Ocean View (Singular, 3AD)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Ocean View (Singular, 3AD)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Singular, 3AD)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Singular, 3AD)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Singular Junior Suite Golf Unlimited (3AD)

Golf view

Singular Junior Suite Golf Unlimited (3AD)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room (3 AD)

Premium bedding, down comforters, minibar, in-room safe

Premium Room (3 AD)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Cycling Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Cycling Junior Suite

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Premium bedding, down comforters, minibar, in-room safe

Premier Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Golf View (Singular)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Golf View (Singular)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Premium bedding
  • 40 sq m
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Singular Junior Suite Golf Unlimited

Golf view

Singular Junior Suite Golf Unlimited

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Bidet
  • 40 sq m
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Singular)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Singular)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View (Singular)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View (Singular)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Paseo Severiano Ballesteros, s/n, Buenavista del Norte, Tenerife, 38480

What's nearby

  • Buenavista Golf - 7 min walk
  • Playa de las Arenas - 19 min walk
  • las Mujeres - 4 min drive
  • Punta Teno Lighthouse - 8 min drive
  • Tenerife Beaches - 21 min drive

Getting around

  • Tenerife South Airport (TFS) - 79 min drive

Restaurants

  • ‪Mirador de la Cruz de Hilda - ‬18 min drive
  • ‪El Abuelo Heladería Tradicional Canaria - ‬11 min drive
  • ‪Restaurante el Pescador - ‬16 min walk
  • ‪Restaurant el Guanche Alte Schule - ‬23 min drive
  • ‪La Fuente - ‬20 min drive

About this property

Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World

Luxury eco-certified hotel by the ocean
Consider a stay at Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World and take advantage of a golf course, a poolside bar, and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Indulge in Ayurvedic treatments, a sports massage, and aromatherapy at Yhi Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Bike rentals, an electric car charging station, and a ballroom
  • A 24-hour front desk, massage treatment rooms, and a porter/bellhop
  • Guest reviews speak well of the overall condition
Room features
All 117 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and laptop-compatible safes.
Extra amenities include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Bar & lounge Ikko
  • Buenavista
  • El Pandano Pool Bar
  • Salazar

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Pro golf shop

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 8 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Facilities fee: EUR 25 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Vincci Selección Buenavista Golf
Vincci Selección Buenavista Golf Buenavista del Norte
Vincci Selección Buenavista Golf Hotel Buenavista del Norte
Melia Hacienda Conde Adults Hotel Buenavista del Norte
Melia Hacienda Conde Adults Hotel
Melia Hacienda Conde Adults Buenavista del Norte
Melia Hacienda Conde Adults

Frequently asked questions

Does Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World?

As of Feb 9, 2025, prices found for a 1-night stay for 2 adults at Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World on Mar 2, 2025 start from P 21,655.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World?

Self parking is free at this property.

What time is check-in at Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World?

Check-out is at noon.

Where is Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World located?

Situated on the waterfront, this luxury hotel is within a 10-minute walk of Isla Baja and Buenavista Golf. Playa de los Barqueros and Playa de las Arenas are also within 1 mi (2 km).

Hacienda del Conde Meliá Collection – Adults Only – Small Luxury Hotels of the World Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 305 reviews
Rating 8 - Good. 86 out of 305 reviews
Rating 6 - Okay. 18 out of 305 reviews
Rating 4 - Poor. 7 out of 305 reviews
Rating 2 - Terrible. 2 out of 305 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t recommend this place highly enough. Superb location for anyone that loves golf, biking, hiking or indeed lazing by the pool. Felt like we had the place to ourselves even though the restaurant was relatively busy each evening. The staff are instinctively helpful at every turn and just a five day break felt like a fortnight. Well-being in a week right here! Chapeau to the HDC team and I’m sure I’ll be back with my golf clubs at some point to play Seve’s 18 👌
Stayed 4 nights in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple stay beginning of April
Stunning room with view over the golf course and out to the ocean. Room was clean and service on point. The food was fantastic, the evening buffet was different every night, with a great mix of local and international selections. We went to the restaurant one night and this shouldn’t be missed if you do go. The food was fantastic and all from the islands, including the wine. Some of the best food we had during our stay on the island The pools were perfect.
View from sea view balcony
Hotel exterior
7 course tasting menu
Stayed 4 nights in Mar 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Mei-Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hidden oasis!
Stayed 2 nights in Mar 2023

10/10 Excellent

Gabriele, corpus christi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoughtfully designed and great staff
Stayed 1 night in May 2022

10/10 Excellent

Christoph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an amazing location
Great hotel in a spectacular location. Our room was very comfortable. Food & service was excellent. Really enjoyed our meals. The staff are very friendly.
Stayed 1 night in Apr 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully set out in front of a wonderful golf course, if that’s your thing. Buffet meals offer a huge range of options, warm pool for swimming, great room. Spa is somewhat limited with no sauna or steam room but nice pools with different temperatures and other facilities. Drive is a real challenge over the mountains and isn’t great to do after dark so try to drive in daylight.
Stayed 8 nights in Mar 2022

4/10 Poor

Jeffrey

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is clean and well kept but it’s also very dated, quite old fashioned in style and decor in the rooms snd main reception areas. The bar area is nice , one of the restaurants was closed during our stay. The main disappointment with this hotel is the food service, the buffet breakfast and the evening buffet are very poor. Tired looking food, little imagination and really old fashioned.
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
A real beauty of a hotel, off the beaten track at the end of the road.to the north west of the island. Great staff and really interesting layout.
Stayed 6 nights in Dec 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Beautiful hotel and setting but poor hospitality
The setting is wonderful and the architecture is original. But one felt that the hotel was more interesting in itself than in its guests: there was no drinking water in the room (other than at cost from the minibar), the staff at breakfast did not smile or talk to you, and one sour-faced lady in the breakfast area scolded me for entering the building through the 'wrong' door even though she herself had just done so. The view from my junior suite was wonderful but the windows could have used a clean. They start mowing the huge golf course at around 7am, which woke me up. The wine list is very poor and limited, and the wines are on it are at a huge markup. The wine list was so poor that I never dined in the hotel.
Stayed 6 nights in Nov 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent historical/charming property turned into a moder resort. Situated in a place of incredible natural beauty, completely different to the overdeveloped south of the island. Exceptional service by all the staff, Javier from the reception was simply amazing in his pro-guest-centric behaviour. Some services were reduced, or closed due to COVID, but was the rate, so all fine here. Excellent overall and to repeat ASAP!
Stayed 6 nights in Apr 2021

2/10 Terrible

Shane

Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Location great, golf course amazing, food bland and disappointing, noise in room unacceptable functions going on below room and water noise constantly above room overall not five star
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Overlooked by the mountains so you don't get sun all day but that's ok for some. Not the most accessible part of the island with difficult mountain roads to traverse from the airport.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place deserves it's name Buenavista. Everything is beautiful around, the scenery, the hotel, the room, breakfast. The most surprising thing was the pool at the golf course, ocean water pool which resides between the cliffs. Not only a great pleasure to swin, but also to enjoy the surroundings. The room is like a little apartment, very spacious and spoiling. Has everything needed and beyond. Breakfast is amazing, so generous, huge variety, very well served. The staff is helpful, though a little formal. It was my best stay in the Canary islands, thank you for the great pleasure.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We had a very relaxing stay at Melia Hacienda del Conde. We were fortunate that Atlantico, the hotel's salt water pool, was open when we were there, and the scenery was just breathtaking as it is located by the ocean. The hotel's location is away from the hustle and bustle of the south side of the island, so it's definitely a place to decompress and enjoy the view. The bus stop is also not far to get to Punte Teno. We most likely would go back and stay again for a relaxing vacation.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

Adam, Birmingham, UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a peaceful, beautiful haven set away from the typical tourist areas. The entire property is kept in excellent condition, the rooms and suites are spacious and delightful, the location and views are breathtaking, the staff are the most friendly and accommodating people I’ve ever known. If you’re looking to ‘get away from it all’ and indulge in a touch of luxury - you must stay here.
Stayed 7 nights in Feb 2019

8/10 Good

Jan, Newbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made to feel very welcome, a very peaceful hotel, so relaxing. The spa is amazing, I have a problem with my ankle and they went out of there way to get a masseuse that was qualified in orthopaedics to treat me. My ankle does not hurt anymore! I also received a complimentary bottle of bubbly for my birthday waiting in our room! Thank you.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a relaxing holiday. Wonderful friendly and efficient staff in all departments of the hotel. Beautiful pool areas and spa. Location is beautiful if slightly remote, especially if you want to do some sightseeing on the island. Having said that, trips to San Cristobal de la Laguna and Santa Cruz or El Teide can easily be managed in one day excursions. Rental car is essential though.
Stayed 13 nights in Dec 2018