Ratings based on 957 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Great service and friendly staff, our second time here.
by A verified traveler
Posted 18 Nov 2024
The shower pressure was terrible, can’t even get enough water to shower properly. The air conditioner/heater was extremely loud.
Comment from Hotel Management
20 Nov 2024 by Alex, Hotel Management
Thank you for the feedback
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Alex, Hotel Management
Thank you for the feedback.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Alex, Hotel Management
Thank you for taking the time and rating us a 4 out of 5. Take care
by A verified traveler
Posted 3 Nov 2024
Gabby working the bar is awesome and friendly.
Comment from Hotel Management
4 Nov 2024 by Alex, Hotel Management
Thank you for the feedback,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Alex, Hotel Management
Thank you for taking the time to grade your stay.
by A verified traveler
Posted 1 Nov 2024
Excellent service at the restaurant.
Comment from Hotel Management
4 Nov 2024 by Alex, Hotel Management
Thank you for taking the time to grade your stay.
by A verified traveler
Posted 29 Oct 2024
The staff stated that we had cancelled the stay, it turns out they charged us and then cancelled our stay "accidentally" but they had us call expedia to figure all this out instead of looking in their system further to realize it was THEIR mistake the whole time. Very frustrating. The area was nice, the room was okay (shampoo and conditioner were empty and shower dripped all night but they did fix the next day).
Comment from Hotel Management
4 Nov 2024 by Alex, Hotel Management
Thank you for taking the time to grade your stay.
by A verified traveler from Schaumburg
Posted 25 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Nike , Hotel Management
Thank you!
by A verified traveler
Posted 25 Oct 2024
Good location and lots of restaurants around (walking distance). Free shuttle to the parks available.
Comment from Hotel Management
4 Nov 2024 by Alex, Hotel Management
Thank you for taking the time to grade your stay.
