Ratings based on 285 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Steve, Hotel Management
Thank you for giving us such a good review Xi
by A verified traveler
Posted 1 Oct 2024
Somewhat thin walls, I could hear next door's kids shouting at 6am. The parking bays do not match with the front doors of the rooms, leading to people parking in other's designated spots. The signs need to be clearer.
Comment from Hotel Management
2 Oct 2024 by Steve, Hotel Management
yes I agree with you about the signs for the parking need to be a lot bigger and clearer we can't do anything about the kids screaming at 6 am but you should have rang me and I would have told them to keep the kids quietn people are trying to sleep. sorry about that but e still hope to see you again soon Susan
by A verified traveler
Posted 25 Sep 2024
Disgusting smell in bathroom of a night, coming from the drains. Had to keep door shut to try and stop smell coming into the bedroom, not much luck with that! Also unable to lock door, had to leave it unlocked to go out and then sleep. Manager came next morning to fix it. No handle on door to outside area, had to make sure it didn't slam, otherwise would have been locked out. Whole motel needs a facelift, very shabby looking! Very expensive for what it is.
Comment from Hotel Management
25 Sep 2024 by Steve, Hotel Management
we are so sorry about the smell you had in your room that night we had to get the plumber over the next day because the main line was blocked again so sorry about the smell and as far as the front door lock goes we had to put a new hinge in the top of the door so sorry about all the problems you encounter when you stayed here mention it next time you book and we will give you a good discount ok
by A verified traveler
Posted 8 Aug 2024
If I had to be picky the bathroom nozzle was too long for the basin. Water goes everywhere!
Comment from Hotel Management
8 Aug 2024 by Steve, Hotel Management
sorry about the nozzle being too long but thank you for taking the time to give us a good review thank you Sherrell
by A verified traveler
Great location
Posted 21 Jul 2024 on HotelsOlder style motel with refurbished rooms. Water frontage and easy walking distance to shops and restaurants.
Comment from Hotel Management
21 Jul 2024 by Steve, Hotel Management
We are glad you enjoyed your stay with us Mark
by A verified traveler from Jerrabomberra
Posted 14 Jul 2024 on Wotif
Clean room, with enough space for a family.
Comment from Hotel Management
14 Jul 2024 by Steve, Hotel Management
Thank you for giving USA great review and we are glad you enjoyed your stay with us thank you
by A verified traveler
Posted 13 Jul 2024 on Lastminute
Room was a lot smaller than in pictures
Air conditioning was broken (not great for middle of winter) tiny fan heater supplied instead
Bonus. Great hot water pressure
Comment from Hotel Management
13 Jul 2024 by Steve, Hotel Management
we say sorry about the air conditioner not working on the heat mode Katrina
by A verified traveler
Posted 10 Jul 2024 on Wotif
Such a nice place, clean, comfortable and convenient - thank you for having us!
Comment from Hotel Management
11 Jul 2024 by Jaz, Hotel Management
Hello Lachlan,Thankyou for taking the time to review us! We are happy you enjoyed your stay. Hope to see you again in the future.
by A verified traveler
Posted 30 Jun 2024
Convenient spot
Comment from Hotel Management
2 Jul 2024 by Jaz, Hotel Management
Hello Jakub,Thankyou for taking the time to review us. We appreciate the feedback. Hope to see you again soon. Cheers, The Hibiscus team.
by A verified traveler
Posted 16 Jun 2024 on Hotels
Very good will use Hotel again
Comment from Hotel Management
17 Jun 2024 by Steve, Hotel Management
Thank you for your great review thanks Raewyn
