Ratings based on 708 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Good
by A verified traveler
Posted 15 Nov 2024
The nice Blonde lady at the front desk. And the Gray pony tail gentlemen were both wonderfully Friendly and Helpful!!!
Comment from Hotel Management
15 Nov 2024 by Hotel Management, Hotel Management
Dear Candice,Thank you for the fantastic review of Extended Stay America. We're thrilled that you had such a positive experience with our team. It's wonderful to know that our staff made a great impression with their friendliness and helpfulness. We truly value the opportunity to host guests like you and are grateful for your kind words. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
by A verified traveler
Posted 10 Nov 2024
The one thing I didn't like is that the blankets were really thin. Otherwise it was a fine place to sleep
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Clean, good area, and close to highway.
Comment from Hotel Management
10 Nov 2024 by Hotel Management, Hotel Management
Dear Dawn, Thank you for staying at Extended Stay America and for your generous review. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. Thank you for appreciating our location and comfortable accommodations. We appreciate you sharing your feedback and look forward to seeing you again soon.Sincerely,Hotel Management
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 19 Oct 2024
Room was old and dreary
Comment from Hotel Management
20 Oct 2024 by Hotel Management, Hotel Management
Dear Jean,We apologize that the condition of your room did not meet your expectations. We understand that the room atmosphere can affect the overall comfort of your stay. Your feedback will be shared with our team as we are dedicated to continually improving and upgrading our facilities to provide an exceptional experience for our valued guests. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
by A verified traveler
Posted 14 Oct 2024
Great service
by A verified traveler
Posted 13 Oct 2024