Ratings based on 634 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Attila, Hotel Management
Dear Guest,Thank you for sharing your experience with us, we are looking forward to welcoming you back in the near future!Best regards, Attila KőváriFront Office ManagerNovotel Budapest City
by A verified traveler
Posted 18 Sep 2024
Convenient location, a lot of dining options around. Public transportation available
by A verified traveler from Washington
Posted 30 Aug 2024
Very tight space ,no place to put large baggage
Comment from Hotel Management
2 Sep 2024 by Attila, Hotel Management
Dear Ricardo,Thank you for your feedback. I apologize for the inconvenience you experienced with the limited space in your room. We understand that adequate storage for luggage is important for a comfortable stay, and I'm sorry to hear that this was a concern during your visit.Your comments are valuable to us, and I will make sure to share your feedback with our team to explore potential improvements.Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.Best regards,Attila Kővári Front Office ManagerNovotel Budapest City
by A verified traveler
Posted 27 Aug 2024 on Hotels
First night out air conditioning was not working and it the 36C heat of Budapest and being in the top floor it was unbearable. They were accommodating the first night and supplied ud with fans and the second night we got moved to a working air conditioned room.
The hotel was very clean and the staff very nice. Breakfast was amazing with a wide variety of different foods.
Comment from Hotel Management
30 Aug 2024 by Attila, Hotel Management
Dear Stuart, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the air conditioning during your first night, especially in the heat. We're glad our team could assist with fans initially and move you to a more comfortable room the next night. It's great to hear that you found the hotel clean, the staff nice, and the breakfast amazing with its wide variety. We appreciate your understanding and hope to welcome you back for a smoother stay in the future.Best regards,Attila Kővári Front Office ManagerNovotel Budapest City
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Attila, Hotel Management
Dear Píyush,I'm glad to see that you've gathered positive experience at our hotel.We are looking forward to welcoming you back in the near future!Best regards, Attila Kővári Front Office ManagerNovotel Budapest City
by A verified traveler
Posted 14 Aug 2024
Friendly helpful staff
Comment from Hotel Management
26 Aug 2024 by Attila, Hotel Management
Dear Peter,I'm glad to see that you've gathered positive experience at our hotel. Thank you for sharing it with us, we are looking forward to welcoming you back in the near future!Best regards, Attila KőváriFront Office ManagerNovotel Budapest City
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Attila, Hotel Management
Dear Aniko,I'm glad to see that you've gathered positive experience at our hotel. Thank you for sharing it with us, we are looking forward to welcoming you back in the near future!Best regards, Attila KőváriFront Office ManagerNovotel Budapest City
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Attila, Hotel Management
Dear Bhupendra,I'm glad to see that you've gathered positive experience at our hotel. We are looking forward to welcoming you back in the near future!Best regards, Attila KőváriFront Office ManagerNovotel Budapest City
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Attila, Hotel Management
Dear Amit,I'm glad to see that you've gathered positive experience at our hotel. Thank you for sharing it with us, we are looking forward to welcoming you back in the near future!Best regards, Attila KőváriFront Office ManagerNovotel Budapest City
by A verified traveler
Good
Posted 3 Aug 2024 on HotelsOk
Comment from Hotel Management
5 Aug 2024 by Attila, Hotel Management
Dear Elemer,I'm glad to see that you've gathered positive experience at our hotel. Thank you for sharing it with us, we are looking forward to welcoming you back in the near future!Best regards, Attila KőváriFront Office ManagerNovotel Budapest City
