Ratings based on 778 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Great location. Staff really helpful. Maybe nice if they'd put another coffee pot on at breakfast rather than having cold coffee, however continental options were good.
Comment from Hotel Management
27 Sep 2024 by Hotel Orion Várkert Team, Hotel Management
Dear Paul,Thank you for your review and for highlighting our great location and helpful staff. We appreciate your feedback regarding the coffee at breakfast and will certainly look into ensuring it stays fresh and hot throughout the service. We hope to welcome you back soon.Best regards,Hotel Orion Várkert Team
by A verified traveler
Posted 31 Aug 2024
Free breakfast was very good!
Comment from Hotel Management
2 Sep 2024 by Hotel Orion Várkert Team, Hotel Management
Dear Lenore,Thank you for your positive review.We are delighted to hear that you enjoyed our breakfast offerings. We look forward to welcoming you back again soon.Best regards,Hotel Orion Várkert Team
by A verified traveler
Posted 28 Aug 2024
This hotel does the important stuff well. The staff are attentive, rooms clean, and it is handy for the trams. Being on the buda side is no hinderence. There is only a breakfast service for meals, but this is no problem with food offerings nearby, up the hill and across/along the river. You have excellent baths at Ruda and Gellert a short stagger ( or one tram stop) away too. Recommended.
Comment from Hotel Management
29 Aug 2024 by Hotel Orion Várkert Team, Hotel Management
Dear David,Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us and appreciated our attentive staff and clean rooms. It's also great to know that our location was convenient for you and that you found our breakfast to be satisfactory.We appreciate your recommendation and hope to welcome you back soon!Best regards,Hotel Orion Várkert Team
by A verified traveler
Posted 19 Jul 2024
I wish the pillows were not so hard but everyone else was more than adequate including breakfast .
Comment from Hotel Management
23 Jul 2024 by Hotel Orion Várkert Team, Hotel Management
Dear Michael,Thank you for sharing your feedback with us.We are pleased to hear that you find almost everything to be more than adequate during your stay. We have noted your feedback regarding the pillows and will take it into consideration as we strive to enhance our guests' comfort and satisfaction.We look forward to welcoming you back in future.Best regards,Hotel Orion Várkert Team
by A verified traveler
Posted 7 Jul 2024
by A verified traveler
Posted 24 Jun 2024 on Hotels
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 14 Jun 2024
We stayed 3 nights here in our month long Europe trip and after having a fantastic stay in 7 cities in a row, we found this hotel inconvenient and disappointing in few vital aspects. First thing first! Breakfast was terrible! Not an elaborate choice and anything tasty. Arrangement of items was not convenient and very congested and in tiers and layers. Due to paucity of space the portions laid out were small. Some times vanished sooner and not replenished anymore either due to lack of attention by the staff or due to running out of stock. One staff told we have no more cucumbers for the day! Also, somehow the items looked and were stale. We eat lot of fresh vegetables and salad! There weren’t many and the available ones weren’t fresh! Nothing much to say about choices of breads. Boiled eggs were offered but weren’t many and quickly ran out. Scrambled eggs weren’t prepared properly - scaly and leathery due to inattentive over cooking as the staff managing were all the time noisily chatting among themselves not bothering about the surroundings or about the things on the pan and the stove. Front desk person sounded impersonal and remote and to some extent indifferent and rude when we checked in. We weren’t welcomed with even a hint of smile but with a frowned face! Location might suit some but not us as we always want to be in the hustle and bustle of real city centre. This place was little away from the main city centre, though the site while we booked told a different story.
Comment from Hotel Management
18 Jun 2024 by Hotel Orion Várkert Team, Hotel Management
Dear Nagarathnam,Thank you for sharing your feedback with us.We are sorry to hear that your experience at our hotel did not meet your expectations. We apologize for any inconvenience caused by the limited choices and quality of the food. Rest assured, we will address these issues with our kitchen and service staff to ensure a more pleasant dining experience for our guests. Your feedback about the front desk service is also noted, and we will take steps to improve the efficiency of our check-in process.We would be grateful for the opportunity to welcome you back and demonstrate the positive changes we have implemented based on your feedback.Best regards,Management of Hotel Orion Várkert
by A verified traveler
Hotel was perfect
Posted 8 Jun 2024 on HotelsEveyone at the hotel was amazing and went out of there way to accommodate anything you needed.
Breakfast had a wide variety of options.
Location makes it easy to get about budapest and close to the river.
Comment from Hotel Management
11 Jun 2024 by Hotel Orion Várkert Team, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that our team provided you with exceptional service and that you enjoyed our wide variety of breakfast options. Our central location, close to the river, indeed makes it easy to explore Budapest. We look forward to welcoming you back soon!Best regards,Hotel Orion Várkert Team
by A verified traveler
Posted 2 Jun 2024
Brilliant location for exploring Buda and surrounding areas. Excellent breakfast served by friendly helpful staff. Basic but functional bedroom with small bathroom. Good amount of hot water and pressure.
Comment from Hotel Management
5 Jun 2024 by Hotel Orion Várkert Team, Hotel Management
Dear Ruth,Thank you for sharing your positive experience with us.It's wonderful to know that you found our breakfast excellent and our staff friendly and helpful. We are pleased that you appreciated the shower with hot water and pressure.We look forward to welcoming you back for another enjoyable stay.Best regards,Hotel Orion Várkert Team
