Ratings based on 592 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Nov 2024
It’s a very convenient location (especially if you know the city), excellent staff and good value
3 out of 5
by A verified traveler

Posted 3 Nov 2024
The three room studio was spacious and good enough for our stay. The front desk staff was attentive and helpful, and tried hard to give us information about the hotel and amenities. The room, however, is old and lacking a few essential elements. There were only a few working electrical outlets, so we had to unplug the bedside lamps to charge our phones and plug in the kettle. The kitchen had no outlets, so you couldn’t plug anything in there. Overall, the spaciousness was nice but the hotel is old and shows a lot of west and tear.
Comment from Hotel Management
4 Nov 2024 by István, Hotel Management
Dear Diane, thank you for the review.
3 out of 5
by A verified traveler

Posted 10 Oct 2024
The front desk staff are amazing. The transportation arrangement the hotel books for guest is also great. The only reason for low rating was the beds were not made everyday. when you are on vacation that is one of the perks you look for. Also the sheets were coming off the mattress showing that the mattress was badly stained. It makes it hard to sleep on as you feel unhygienic. Bus stop is right across the street.
Comment from Hotel Management
11 Oct 2024 by István, Hotel Management
Dear Shelina,thank you for your review.
5 out of 5
by A verified traveler

Posted 9 Oct 2024
Only there over night but great staff and lovely hotel
Comment from Hotel Management
11 Oct 2024 by István, Hotel Management
Dear Jason,thank you for the nice review. Greetings from Hotel Charles
3 out of 5
by A verified traveler

Posted 22 Sep 2024
Good cleaning service Restaurant had dishes unavailable, which was disappointing. Also was closed during the first week.
Comment from Hotel Management
23 Sep 2024 by István, Hotel Management
Dear Salim,thank you for your review! Unfortunately our personell in the restaurant had an illness, thats why on the first week of your stay we could provide only lunchtime a restaurant service. We are sorry about it. In our neighbourhood there are 2 other restaurants only 5 min. walk available.
5 out of 5
by A verified traveler

Posted 18 Sep 2024
Very good value for money! We had a lovely room with a view. It’s really close to an Aldi, which is very convenient. Good public transport near. Great budget hotel. Only “bad” things were: - the pillows were really big. We couldn’t sleep on them and just used cushions - a little bit old fashioned decor and furniture - Wi-Fi was a tad slow (not as fast as 4G) Overall, a great stay - very reasonable price. Staff were fantastic.
Comment from Hotel Management
18 Sep 2024 by Istvan, Hotel Management
Dear William,thank you very much for your kind review. We are happy that you have enjoyed your stay. Warm greetings from Budapest
5 out of 5
by A verified traveler

Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by István, Hotel Management
Dear Sudhanshu,thank you for your kind review. Best wishes
4 out of 5
by A verified traveler

Posted 12 Aug 2024
need aircon, room very hot during the night,
Comment from Hotel Management
13 Aug 2024 by István, Hotel Management
Dear Simon, thank you for your review. All rooms are equipped with AC. If there is any problem our reception works 24/7 to help the guests. Best wishes
4 out of 5
by A verified traveler

Good hotel

Posted 11 Aug 2024 on Hotels
Room was clean. Cleaned every day while we were out. Small bottles of shower gel and a soap bar were provided in the room. Minibar was well stocked and prices were very reasonable. Only downsides were check-in being a very laborious process and my hotels.com status benefits weren’t honoured by the hotel but other than that it was great. The bus from across the hotel takes you straight into the city centre and taxis are easy and cheap.
Comment from Hotel Management
26 Aug 2024 by István, Hotel Management
Dear Ben,thank you for the nice review!
5 out of 5
by A verified traveler

Posted 23 Jul 2024
Nice and clean, very close to train station, shops and eateries.
Comment from Hotel Management
13 Aug 2024 by Istvan, Hotel Management
Dear Colin,thank you for the kind review!