Ratings based on 959 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Bathroom ma de the whole room stink since the moment I checked in. Smelled like a sewer, terrible
Comment from Hotel Management
19 Nov 2024 by István Kovács, Hotel Management
Dear Jared,Thank you for sharing your feedback. Please be assured that your complaint has been shared with our Maintenance Team to address the sewage issue immediately. We value your insights, as they help us improve our services, and we sincerely hope to provide you with a better experience on your next visit.Best regards,István Kovács Front Office Manger
by A verified traveler
Posted 14 Nov 2024
The reception staff were amazing but the location property front and the room smelled bad.
Comment from Hotel Management
19 Nov 2024 by István Kovács , Hotel Management
Dear Jared,Thank you for highlighting the excellent service provided by our reception staff. It is always rewarding to hear such kind words about their dedication. We regret to hear about the unpleasant smell you encountered during your stay. Please be assured that we will share your feedback with the relevant teams to ensure improvements are made. We hope to have the opportunity to welcome you back for a better experience in the future.Best regards,István KovácsFront Office Manager
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by István Kovács, Hotel Management
Dear Valued Guest,Thank you for your perfect rating! We’re thrilled to know you had a great stay with us and hope to welcome you back again soon.Best regards,István KovácsFront Office Manager
by A verified traveler
Posted 22 Oct 2024
Great breakfast, central location
Comment from Hotel Management
22 Oct 2024 by István Kovács, Hotel Management
Dear Kezia,We are delighted to hear that you enjoyed your stay and we very much appreciate your kind comments highlighting our wonderful central location and breakfast. Thank you for the great review! We hope to welcome you back soon.Best regards,István KovácsFront Office Manager
by A verified traveler
Posted 21 Oct 2024
A unique hotel setting with friendly and courteous staff. Breakfast buffet was nicely
Comment from Hotel Management
22 Oct 2024 by István Kovács, Hotel Management
Dear Jude,It is a great pleasure to read your kind comments regarding our staff and how we were friendly and approachable. We are also glad to hear that you enjoyed the breakfast buffet. Thank you for staying with us, and we look forward to welcoming you again!Best regards,István KovácsFront Office Manager
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by István Kovács, Hotel Management
Dear Stephen,Thank you for your rating after your stay in Atrium Fashion Hotel. If you can specify certain areas where we could make your next stay more memorable please let us know.We trust to have the opportunity to welcome you back in our property upon your next visit in Budapest.Best regards,István KovácsFront Office Manager
by A verified traveler
Posted 1 Sep 2024 on Orbitz
Hotel is lovely with great amenities and tall ceilings. Surrounding area is a little rough around the edges.
Comment from Hotel Management
2 Sep 2024 by István Kovács , Hotel Management
Dear Shannon,Thank you for your excellent review! We are thrilled to hear that you enjoyed our lovely hotel, great amenities, and tall ceilings. It was a pleasure having you stay with us, and we look forward to welcoming you back in the future.Best regards,István KovácsFront Office Manager
by A verified traveler
Overall positive experience
Posted 14 Aug 2024 on HotelsConveniently located nice hotel. Clean and quiet. Room was very small for 3 people. No windows. They offer breakfast which was very nice.
Comment from Hotel Management
15 Aug 2024 by István Kovács, Hotel Management
Dear Kateryna,We are delighted to hear that you enjoyed your stay and we very much appreciate your kind comments highlighting our wonderful central location. Regarding the room size, we have learned with great sadness that our standard room did not meet your expectations. For future stays, we recommend our Standard Plus Room with Street View, which offers more space and openable windows. We're glad you enjoyed the breakfast and found the hotel to be clean and quiet.Best regards,István KovácsFront Office Manager
by A verified traveler
Posted 31 Jul 2024
Nice, spacious and clean room and in a very convenient location. Round the corner from the metro (2 stops to the Puskas stadium where we attended a concert), bus and tram and many sights walkable in under half an hour. There is also a Spar and Lidl within 5 minutes walk including places to eat nearby. Staff were always welcoming and friendly. Plenty of breakfast options of good standard and tables were continually cleared and cleaned. The bottle of water and air con were most welcomed during the hot weather. WIFI was always reliable and were able to store bags before departure
Comment from Hotel Management
31 Jul 2024 by István Kovács, Hotel Management
Dear Jennifer,Thank you for your stay in Atrium Fashion Hotel and for your lovely review. We are delighted that you highlight our central location and how this helped you to be more comfortable during your stay. It was a delight to read your kind words about our Team members. Please be sure that our Staff really appreciates your kind words. We're also pleased to hear you enjoyed our breakfast options and found the air conditioning and reliable WiFi to be beneficial during your stay.We really hope we will have the chance to welcome you back in the future.Best regards,István KovácsFront Office
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by István Kovács, Hotel Management
Dear Jamie,Thank you for choosing Atrium Fashion Hotel and for your perfect rating. If you found something that would improve your next stay please share with us. Best regards,István KovácsFront Office Manager
