Ratings based on 820 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by General Manager , Hotel Management
Dear Klaudia,We are really appreciative of your great rating! It was a pleasure to have you as a guest, and we are glad to hear that you had a good time! We appreciate your ratings and hope to have you back with us soon!Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
2 Nov 2024 by General Manager , Hotel Management
Dear Sylvia,Thank you so much for giving us such a high rating! We are happy to know that you enjoyed your stay with us, and it was a pleasure to have you as our guest! Thank you for your valuable feedback, and we look forward to seeing you back with us soon!Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 30 Oct 2024
It was very expensive most likely because of the activities in that area ..
Comment from Hotel Management
30 Oct 2024 by General Manager , Hotel Management
Dear Shannon,Thank you for your 5 out of 5 rating! We appreciate your feedback and understand that prices can fluctuate due to local events. We're glad you enjoyed your stay and hope to welcome you back for another visit!Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Jennifer,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 25 Oct 2024
The hotel did not have TV you could only watch streaming channels if you had streaming channels. The hallway smelled a little like sewage and the bath did not have necessary items like bath soap.
Comment from Hotel Management
26 Oct 2024 by General Manager, Hotel Management
Dear Bonnie,Thank you for sharing your experience. We strive to offer a comfortable stay, and your feedback on TV options, hallway odor, and bath amenities will help us improve. We’ve noted your comments and will work with our team to address these areas, aiming to enhance convenience and comfort for our guests.Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by General Manager, Hotel Management
Dear Chris,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 30 Sep 2024
Our room had a previous guest who smoked. The smoke odor lingered in the room.
Comment from Hotel Management
2 Oct 2024 by General Manager, Hotel Management
Dear Veronica,Thank you for your 4/5 rating! We appreciate your feedback and apologize for the lingering smoke odor in your room. Your concern has been noted, and we’ll ensure it is addressed to improve future stays. Thank you for bringing this to our attention!Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by General Manager, Hotel Management
Dear Sebryna,Thank you for the 5/5 rating! We're happy to know you had a great stay and look forward to welcoming you back again soon!Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 18 Sep 2024
It was clean but bathroom fixtures were broken.
Comment from Hotel Management
19 Sep 2024 by General Manager, Hotel Management
Dear Judith,Thank you for noting our cleanliness. We're glad you found the hotel well-maintained. We apologize for the inconvenience with the bathroom fixtures and have noted your concerns for immediate attention. We hope to improve your experience in the future.Sincerely, Kirstine NewtonGeneral Manager
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
19 Sep 2024 by General Manager, Hotel Management
Dear Janelle, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay.Sincerely, Kirstine NewtonGeneral Manager
