Ratings based on 952 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
The hotel was beautiful and fabulous location and the staff was extremely kind and helpful.
Comment from Hotel Management
30 Nov 2024 by Josh Schreib, Hotel Management
Thank you so much for sharing your delightful review with us! We are thrilled to hear that you found Hotel Colee to be a beautiful haven, perfectly situated in a fabulous location. It is heartening to know that our team made your stay special with their kindness and helpfulness.With gratitude and warm regards,
by A verified traveler
Posted 24 Nov 2024
People were nice and everything was perfect
Comment from Hotel Management
29 Nov 2024 by RP, Hotel Management
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our team to be welcoming and that your stay was perfect. Providing exceptional service and a memorable experience is always our top priority, and it’s incredibly rewarding to know we met your expectations.We hope to have the pleasure of welcoming you back in the future for another flawless visit. Should you need anything at all, please don’t hesitate to reach out.Warm regards,
by A verified traveler
Posted 24 Nov 2024
The hotel was amazing we had a great time
Comment from Hotel Management
29 Nov 2024 by RP, Hotel Management
Thank you for your kind words! We’re so glad to hear that you found the hotel amazing and had such a great time during your stay. Making sure our guests have a memorable and enjoyable experience is always our goal, and it’s wonderful to know we succeeded.We hope to have the pleasure of welcoming you back soon for another fantastic visit. If there’s anything we can do to make your next stay even more special, please don’t hesitate to let us know.Warm regards,
by A verified traveler
Posted 23 Nov 2024
Very good property what I didn’t like it is the $200 nonsense security deposit that you don’t even pay at a 5 star hotel. Totally disappointed I paid more on the security deposit that the room itself.
Comment from Hotel Management
29 Nov 2024 by RP, Hotel Management
Thank you for taking the time to provide your thoughts on your recent stay. We’re delighted to hear that you found our property to be very good and enjoyed your visit overall.I sincerely apologize for the frustration caused by the security deposit policy. While the deposit is standard to cover any incidental charges or potential damages, I understand how it might feel disproportionate in certain cases. Your feedback is invaluable, and I will be sharing your comments with our management team as we continuously evaluate our policies to ensure they are fair and transparent.If there’s anything else I can assist you with or if you’d like to discuss this further, please don’t hesitate to reach out to me directly at [contact information]. We appreciate your feedback and hope to have the chance to provide you with a more seamless experience in the future.
by A verified traveler
Posted 18 Nov 2024
It was ok really nothing spectacular I was greeted service was good but I didn’t sleep at night due to the fact that my neighbor played loud music both nights I stayed
Comment from Hotel Management
18 Nov 2024 by Josh Schreib, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at Hotel Colee. We appreciate your kind words about our service, but we are truly sorry to hear about the disturbance you encountered during your visit.Our goal is to provide our guests with a restful and enjoyable experience, and it seems we fell short in ensuring your comfort. Please accept our sincerest apologies for the inconvenience caused by the noise from your neighbor. Your feedback is invaluable in helping us address such issues and improve our services.Thank you once again for your feedback, and we hope to welcome you back to Hotel Colee for a truly restful and exceptional experience.
by A verified traveler
Posted 17 Nov 2024
The hotel was amazing and relaxing
Comment from Hotel Management
18 Nov 2024 by Josh Schreib, Hotel Management
Thank you so much for sharing your delightful review! We are absolutely thrilled to hear that you found Hotel Colee to be both amazing and relaxing. Your kind words truly take flight and are a testament to our team's dedication to creating a peaceful and enjoyable environment for our guests.We hope to welcome you back to our vibrant nest in Buckhead soon.
by A verified traveler
Posted 16 Nov 2024
inconsistent housekeeping service and issues with plumbing in the room
Comment from Hotel Management
18 Nov 2024 by Josh Schreib, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at Hotel Colee. We sincerely apologize for the inconvenience you experienced due to inconsistent housekeeping services and issues with the plumbing in your room. This is certainly not the standard of service we strive to provide to our guests, and I am truly sorry for any discomfort or disruption this may have caused during your visit.Please be assured that we are addressing these concerns with our housekeeping and maintenance teams to ensure that such issues are resolved promptly and do not recur. Your feedback is incredibly important to us, as it helps us to identify areas for improvement and enhance the quality of our services for all guests.Thank you once again for bringing these matters to our attention. We are committed to making your future experiences with us truly exceptional.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Josh Schreib, Hotel Management
Thank you for sharing your feedback about your recent stay with us. We sincerely appreciate your honesty and regret that your experience did not meet your expectations.At Hotel Colee, we strive to provide exceptional experiences for all our guests, and your insights are crucial in helping us improve. We would welcome the chance to discuss your experience in more detail.Thank you once again for your feedback. We look forward to the opportunity to exceed your expectations on your next visit.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Josh Schreib, Hotel Management
Thank you for perching with us at Hotel Colee and for leaving such a thoughtful four-star review! We are delighted to hear that your stay was nearly perfect, and your kind words have truly taken flight in our hearts.While we're thrilled to know you had a positive experience, we understand there's always room for our nest to grow. Please feel free to share any suggestions or feedback you might have, as we are always eager to peck away at any areas needing improvement.
by A verified traveler
Posted 12 Nov 2024
My husband and I absolutely loved our stay at this hotel. The decor was so nice, the staff was super friendly and knowledgeable, and the hotel was extremely clean. The staff was able to give us tips on what to do in the area and assisted with any questions we had. Markel especially was professional and made the check-in process quick and easy. If you’re looking for a place to stay in ATL then look no further.
Comment from Hotel Management
18 Nov 2024 by Josh Schreib, Hotel Management
Thank you for taking the time to share your feedback about your recent stay at Hotel Colee. We sincerely apologize for not meeting your expectations and understand your disappointment. Your experience is very important to us, and we are committed to addressing your concerns and improving our services.Please know that your feedback has been shared with our team, and we are taking the necessary steps to ensure that your next visit with us will be a memorable one for all the right reasons. We would greatly appreciate the opportunity to welcome you back and demonstrate the high standards of hospitality that Hotel Colee is known for.Thank you once again for your valuable feedback. We hope to have the pleasure of hosting you again in the near future.
