Ratings based on 782 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Staff was very friendly and we overall enjoyed our stay.
Comment from Hotel Management
23 Nov 2024 by James L., Hotel Management
Thank you for your kind words and for taking the time to share your feedback! We're thrilled to hear that our friendly staff made a positive impression and that you enjoyed your stay overall.If there's anything we can do to make your next visit even better, please let us know. We hope to welcome you back soon!
by A verified traveler
Posted 17 Nov 2024
King room suite was clean and comfortable. Hotel and parking was in good condition. Breakfast was OK.
Comment from Hotel Management
20 Nov 2024 by James L., Hotel Management
Thank you for your 8/10 rating and feedback! We're glad you found the King suite clean and comfortable and appreciated the condition of the hotel and parking. We'll take your comments about breakfast into consideration as we look for ways to improve. We hope to welcome you back soon for an even better experience!
by A verified traveler
Posted 17 Nov 2024
Quiet
Comment from Hotel Management
20 Nov 2024 by James L., Hotel Management
Thank you for the 8/10 rating! We're glad you found the property quiet and hope it relaxed your stay. Please let us know if there's anything we can do to make your next visit a 10/10. We look forward to welcoming you back!
by A verified traveler
Posted 15 Nov 2024
Nice property, friendly staff, good breakfast choices
Comment from Hotel Management
20 Nov 2024 by James L., Hotel Management
Thank you for the 5/5 rating and your kind words! We're thrilled to hear you enjoyed our property, found the staff friendly, and appreciated the breakfast options. Your feedback means a lot to us, and we hope to welcome you back again soon!
by A verified traveler
Posted 14 Nov 2024
Liked everything.
Comment from Hotel Management
14 Nov 2024 by James L., Hotel Management
Thank you for your perfect score! We're thrilled to hear you enjoyed everything about your stay. Your feedback means a lot to us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 11 Nov 2024
A little run down but clean and great location
Comment from Hotel Management
12 Nov 2024 by James L., Hotel Management
Thank you for sharing your feedback. We're glad you enjoyed our convenient location and appreciated the cleanliness of your room. We're continuously working to improve our property, and your comments about the condition are valuable to us. We hope to have the opportunity to welcome you back for an even better experience in the future!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by James L., Hotel Management
Thank you for taking the time to complete our survey and for your perfect score! We are thrilled to see that you had a great experience at Homewood Suites Buckhead. Your satisfaction is our top priority, and it means a lot to us to know we met your expectations.If there is anything more you'd like to share about your stay, feel free to reach out. We hope to welcome you back soon!
by A verified traveler
Posted 21 Oct 2024
All of the selections above
Comment from Hotel Management
22 Oct 2024 by Owner, Hotel Management
Tracey, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 11 Oct 2024
There was a stain on my sheets. I contacted the front desk and asked about changing them. The young lady told me I had to change them myself unless I want her to change them. I informed her to change them. Then she calls back stating she didn’t have a key to housekeeping area. My heater didn’t work. Neither did the elevator.
The staff didn’t offer to fix any of the problems. The older lady who works over night was nice and walked me down the stairs. I was informed that I would receive a discount, still haven’t heard back from a manager. The receptionist Wyatt stated the manager wouldn’t be back until Monday. I also asked for the General Manager’s information she stated she didn’t have it.
DO NOT STAY HERE.
Comment from Hotel Management
15 Oct 2024 by Owner, Hotel Management
Thank you for taking the time post about your experience, Charls. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager James L. Thank you.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by James L., Hotel Management
Thank you for taking the time to complete the survey and for giving us a 10 out of 10 rating! We appreciate your feedback and are glad you had a positive experience. If there's anything else you'd like to share or if you have any suggestions for improvement in the future, please feel free to reach out.
