Ratings based on 404 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Very cosy room in a small and friendly hotel. Excellent place for excursions to a.o. Hamburg, but with the possibility to make a 30 minute train journey in the evening for a quiet and cosy stay. Don’t miss the restaurant close buy with an excellent Afghani kitchen.
Comment from Hotel Management
25 Aug 2024 by reception, Hotel Management
Many thanks for this very good feedback
4 out of 5
by A verified traveler

Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
10 Aug 2024 by Rezeption, Hotel Management
Vielen Dank für das Feedback
4 out of 5
by A verified traveler

Disappointing

Posted 4 Aug 2024 on Hotels
I stayed 2 nights and all was fine. Until checkout ..... I was asked to pay, even though my room was pre-paid. They insisted. So, I had to find a receipt to prove it was paid. Also, I had asked at check-in if breakfast was included with my room (I could not remember) & was told yes. However, at check-out I was told no and was charged. I was not happy, as the breakfast was expensive & very poor. Many things had run out, including the bread, the cheese, the fruit salad and fruit yogurt. This experience at the end spoilt my stay.
Comment from Hotel Management
7 Aug 2024 by Rezeption, Hotel Management
You have definitely booked a room without breakfast. So you will have to pay for breakfast on site
3 out of 5
by A verified traveler

Posted 28 Jul 2024 on Hotels
To warm in the room
Comment from Hotel Management
29 Jul 2024 by Rezeption, Hotel Management
Many thanks for your Feedback
4 out of 5
by A verified traveler

Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Rezeption, Hotel Management
Vielen Dank für Ihr Feedback
5 out of 5
by A verified traveler

Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Rezeption, Hotel Management
Vielen Dank für das echt gute Feedback
3 out of 5
by A verified traveler

Posted 25 Jul 2024 on Hotels
Die Unterkunft war eher mäßig. Zu wenig Parkplätze und das Zimmer eher altbacken. Definitiv zu überteuerter Preis. Frühstück war okay. Personal war relativ nett.
Comment from Hotel Management
25 Jul 2024 by Rezeption, Hotel Management
Vielen Dank für Ihr Feedback
4 out of 5
by A verified traveler

Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Rezeption, Hotel Management
Vielen Dank für Ihr Feedback
5 out of 5
by A verified traveler

Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Rezeption, Hotel Management
Vielen Dank für Ihr echt gutes Feedback
3 out of 5
by A verified traveler

Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Rezeption, Hotel Management
Herzlichen Dank für Ihr kurzes Feedback