Ratings based on 261 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Central
Posted 6 Oct 2024
It is a good property close to Herastrau Park. A lot of dining aroud of the property in an easy 15 min walking. Use Google serch an you can find a lot of options in the area.
Comment from Hotel Management
11 Oct 2024 by Calin, Hotel Management
Dear Guest,We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nechita CalinGuest Experience ResponsibleandMincho PachikovGeneral Manager
by A verified traveler
Posted 1 Sep 2024
Spacious single room. Nice gym and sauna facility. Good breakfast.
Comment from Hotel Management
11 Oct 2024 by Calin, Hotel Management
Dear Guest,We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nechita CalinGuest Experience ResponsibleandMincho PachikovGeneral Manager
by A verified traveler from Hod Hasharon
Posted 21 Aug 2024
Terrible experience. Arrived with delayed flight did not prepare sheets for 2nd bed (we reserved room for 4). No breakfast was included in this high price, get they wanted 21 euro per person... (X4). All Other places has breakfast included with same price of this one and had pool...this hotel had nothing to offer. Not location. Small fridge was not cold enough to hold our drinks only minibar which they want you to buy. Room is outdated hotel very old.
Comment from Hotel Management
11 Oct 2024 by Calin, Hotel Management
Dear Guest,Thank you for taking the time to tell us about your experience at the Pullman. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Nechita CalinGuest Experience ResponsibleandMincho PachikovGeneral Manager
by A verified traveler
Posted 18 Aug 2024
The staff was extremely helpful and friendly and the location near public transportation made getting around extremely easy. We had breakfast at the hotel daily and enjoyed their buffet as well as their menu offerings. The only minor downside was a broken exhaust fan control in the bathroom and a broken elevator call button. My family and I will absolutely stay here again in the future.
Comment from Hotel Management
11 Oct 2024 by Calin, Hotel Management
Dear Guest,We very much appreciate your comments regarding your stay at the Pullman. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nechita CalinGuest Experience ResponsibleandMincho PachikovGeneral Manager
by A verified traveler
Posted 10 Aug 2024
The staff was fabulous I had a incident and they dealt with it so well even checking on me days after, the restaurant linguine was lovely the chicken was uncooked but I think that’s a Eastern European thing from what I’ve been told! It’s a bit quiet for us I went with two children and there was quite a few ppl from the older generation which is fine in general just not for us .
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Posted 25 Jul 2024
Nice hotel
by A verified traveler
Posted 28 Jun 2024 on Hotels
by A verified traveler
Posted 25 Jun 2024
The staff very friendly
by A verified traveler
Posted 15 Jun 2024
