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Sonesta Hotel Bucaramanga

3.5 star property
Relax by the outdoor pool or recharge at the coffee shop before exploring vibrant city life.

Choose dates to view prices

Photo gallery for Sonesta Hotel Bucaramanga

Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, sun loungers
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Terrace/patio
Lobby sitting area
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Room service
The current price is P4,334
P4,334 total
includes taxes & fees
Mar 16 - Mar 17

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Digital channels
Laptop-compatible safe
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Digital channels
Laptop-compatible safe
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Digital channels
Located on the top floor
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002

What's nearby

  • Centro Comercial Cañaveral - 6 min walk
  • Cardiovascular Foundation of Colombia - 10 min walk
  • Clínica Foscal Internacional - 13 min walk
  • Cacique Shopping Mall - 4 min drive
  • Floridablanca Park - 5 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 39 min drive

Restaurants

  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Domino's Pizza El Caracolí - ‬3 min walk
  • ‪Juan Valdez Café - ‬6 min walk
  • ‪Asadero El Cacareo - ‬1 min walk
  • ‪Archie's - ‬3 min walk

About this property

Sonesta Hotel Bucaramanga

Hotel connected to a shopping center
Take advantage of a free breakfast buffet, a poolside bar, and a terrace at Sonesta Hotel Bucaramanga. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance
  • A front-desk safe, a computer station, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10 AM to 6:30 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Frequently asked questions

Does Sonesta Hotel Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–6:30 PM.

How much does it cost to stay at Sonesta Hotel Bucaramanga?

As of Feb 26, 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Bucaramanga on Mar 16, 2025 start from P 4,333.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta Hotel Bucaramanga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sonesta Hotel Bucaramanga?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Bucaramanga?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sonesta Hotel Bucaramanga?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sonesta Hotel Bucaramanga provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sonesta Hotel Bucaramanga located?

Situated near a boardwalk/promenade, this hotel is steps from Parque Caracolí Shopping Center and La Florida Shopping Center. Centro Comercial Cañaveral and Cardiovascular Foundation of Colombia are also within 10 minutes.

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Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 549 reviews
Rating 8 - Good. 106 out of 549 reviews
Rating 6 - Okay. 20 out of 549 reviews
Rating 4 - Poor. 20 out of 549 reviews
Rating 2 - Terrible. 11 out of 549 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

oscar

Great location Safe Convenience Shopping Great restaurant
Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando

Hotel correcto
Stayed 3 nights in Jan 2025

10/10 Excellent

Angelica

Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

I would love to stay in this hotel again. Great location! Excellent service!!
Stayed 8 nights in Dec 2024

10/10 Excellent

Blanca

Love the upscale hotel roof top. David in the front desk Was great at the check in time.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Best location
Stayed 4 nights in Dec 2024

10/10 Excellent

Julio C

Great food
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivena

Very good property highly recommended
Stayed 3 nights in Nov 2024

10/10 Excellent

YEISON

Excellent staff service and well located at Floridablanca with walkable shopping mall, thanks for everything you guys do. I've been staying more than 4 times already and never had an issue.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis Fernando

Really good place to get a excellent services and good operative base to visit this city
Stayed 3 nights in Oct 2024

6/10 Okay

Opo

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel is situated inside a Mall which is good. The rooftop restaurant is great and some staff is friendly. The room is kind of dirty with some mold in the bathroom. The pool is very small and uncomfortable. Definitely not a family hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos

The hotel is located in a centric area close to malls, restaurants and hospitals.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andres Yahir

Great as always
Very comfortable place with absolutely kind and helpful staff. Loved the rooftop restaurant
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Great place.
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo

Great place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Good customer service
Stayed 2 nights in Dec 2024

10/10 Excellent

corien

Next to shopping mall with restaurants
Stayed 3 nights in Sep 2024

10/10 Excellent

Federico

Home away from home
Excellent arrive and overall experience.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ma. Aleja

great food
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Very well located
Stayed 10 nights in Jul 2024

10/10 Excellent

John

The Sonesta is an awesome hotel AND a great value. The staff is very friendly and the hotel is beautiful. Loved having access to all the local restaurants as well the local modern mall stores.
Stayed 1 night in Aug 2024

10/10 Excellent

rob

Everything
Stayed 5 nights in Sep 2024

10/10 Excellent

Maria

The pool is not that clean you can see on the side the lack of maintenance
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

We love everything, specially the Peregrina Restaurant!!
Stayed 1 night in Jun 2024