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Hotel Dann Carlton Bucaramanga

4.0 star property
Escape to an urban oasis where lush gardens meet serene spa treatments. Savor local flavors at one of two on-site restaurants.

Choose dates to view prices

Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
Interior entrance
Porch
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
The current price is P3,946
P3,946 total
includes taxes & fees
Mar 21 - Mar 22

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room, 2 Double Beds

View from room

Standard Twin Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room Superior

Premium bedding, minibar, in-room safe, individually decorated

Double Room Superior

  • Sleeps 3

View all photos for Twin Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Twin Room Standard

  • Sleeps 4

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Double Room Standard

  • Sleeps 3

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  • Spa
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  • Parking included
9.4 out of 10, Exceptional, (796)
The price is P3,570
P3,975 total
includes taxes & fees
Mar 2 - Mar 3
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About the neighborhood

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • Cabecera Shopping Mall - 9 min walk
  • La Flora Ecological Park - 17 min walk
  • Canaveral Mall - 2 min drive
  • Alfonso Lopez Stadium - 4 min drive
  • Cacique Shopping Mall - 4 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Subway - ‬1 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Hamburguesas El Corral - ‬3 min walk
  • ‪Sandwich Qbano Cabecera - ‬2 min walk
  • ‪Empanadas Rosmy - ‬2 min walk

About this property

Hotel Dann Carlton Bucaramanga

Upscale hotel near La Flora Ecological Park
Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace, and a garden. Treat yourself to a massage, a facial, or hydrotherapy at Elixia Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Massage treatment rooms, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 135 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Refrigerators, free infant beds, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna
  • Spa tub
  • Steam room
  • Stereo

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,264 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 63570 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Hotel Dann Carlton Bucaramanga?

As of Feb 26, 2025, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on Mar 21, 2025 start from P 3,945.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Dann Carlton Bucaramanga pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Dann Carlton Bucaramanga?

Self parking is free at this property.

What time is check-in at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Dann Carlton Bucaramanga?

Check-out is at 1 PM. Late check-out is available for COP 190000 (subject to availability).

Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 63570 per vehicle applies.

Where is Hotel Dann Carlton Bucaramanga located?

Located in Sotomayor, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.9 mi (3.1 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 9 mi (15 km).

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Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 999 reviews
Rating 8 - Good. 190 out of 999 reviews
Rating 6 - Okay. 43 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 36 out of 999 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zaida

Great location, nice staff and the terrace area is amazing!
Stayed 5 nights in Feb 2025

10/10 Excellent

Diana

Amazing stay, loved
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

The location was amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Mauricio

Pool was awesome, best Mojitos!
Stayed 5 nights in Feb 2025

10/10 Excellent

Rene

Great service, exelent property
Stayed 2 nights in Jan 2025

10/10 Excellent

Nubia

Great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Raphael

Great property
Stayed 1 night in Jan 2025

10/10 Excellent

Ramon

Very professional and nice staff. Loved the spa And service received was very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Edward

A. GREAT. HOTEL
Stayed 3 nights in Jan 2025

10/10 Excellent

Luc

The Hotel Dann Carlton Bucaramanga made my top-tier of accommodations of anywhere I've stayed in the world. The staff is phenomenal and friendly, the area of the hotel is likely the most central to food, dining, and nightlife in Bucaramanga, and the entire stay was as clean and quiet as one could as for. 10/10
Stayed 16 nights in Jan 2025

10/10 Excellent

Sandra

Excellent hotel to stay, I definitely recommend this hotel . Beautiful, excellent breakfast, excellent staff, perfect location.
Stayed 1 night in Oct 2024

10/10 Excellent

Lina

Friendly staff, clean rooms, delicious breakfast. Good location. It would be great if the hotel would give a daily complimentary coffee, instead on just one for the first night to make the guest feel more welcome .
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Very nice place to stay, clean, friendly staff, lots of different place and restaurants within walking distance.
Stayed 5 nights in Sep 2024

10/10 Excellent

Raphael

Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Dante

Great place. Best cutomer service. Excellent breakfadt buffet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaneth

Wonderful stay and excellent service.
Stayed 6 nights in Aug 2024

10/10 Excellent

Rene

Service
Stayed 4 nights in Jan 2025

10/10 Excellent

Ernesto

Feels like you are in a royal palace!
Stayed 6 nights in Nov 2024

8/10 Good

Bonnie

We lived the place and the location. They were hospitable. Food was bland and could use more seasoning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alfredo

Great service , freindly staff and great accommodation
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Love this Hotel, great location and the roof top is awesome with beautiful views!
Stayed 6 nights in Jun 2024

10/10 Excellent

Edward

A. NICE. STAY
Stayed 7 nights in Nov 2024

10/10 Excellent

Josiah

Wonderful downtown hotel!
The breakfast is wonderful. The hotel is clean and comfortable. The staff is nice and check in is easy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paola Andrea

Service was excellent. Raul provided us with amazing restaurant services!! Reynaldo and Maria Isabel were very friendly and attentive!
Stayed 6 nights in Sep 2024

10/10 Excellent

Stephanie

Loved it ! Will definitely return
Stayed 11 nights in Oct 2024