Ratings based on 2 Verified Reviews
1.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
419
Posted 30 Nov 2019 on HotelsRooms were not as advertized. Bare with pallets for beds , no furniture no power and no running water. No cold drinks nowhere to get food on arrival. No reception. Miles from anywhere.
Comment from Hotel Management
16 Jan 2020 by Dakosta Eco Beach, Hotel Management
Dear Guest,
Thank you for the time you spent to share your experience.
We apologize for the inconvenience/disturbance you had during your visit.
One of our managers was not on site to show you to the proper rooms that had been completely updated. The photo on Expedia therefore is a true photo.
As for water and electricity, it is conserved during the day, unless of course requested to turn on, especially for urgent matters, as do most of the other remote island hotels in the Bijagos do.
We will certainly take your comments into consideration. We regret that your expectations had not been met, and once again, we apologize.
by A verified traveler
Posted 5 Nov 2019 on Ebookers
Comment from Hotel Management
30 Jan 2020 by Clarice, Hotel Management
Dear Guest,
We sincerely thank you for the 5-star rating.
We hope to serve you again in the future.
