Ratings based on 114 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
The beds were soft the room was very clean my only issue was the vehicles that pulled up with the booming music they didn't even.
by A verified traveler
Posted 1 Nov 2024
Lloyds is an amazing place, beautiful river view, shared back porch w picnic tables near the river. Solid operators who treat you like family. Highly recommend.
by A verified traveler
Posted 1 Nov 2024
Lloyd's On the River is an older property. Room was clean, Bed was comfortable, and everything in the room worked as it should. Lacking was a shower Curtain, and a noisy dog next door with little insolation between the rooms. The closest restaurant is in Byson City or Cherokee. Yes, I would stay again as it is rated by me as GOOD overall.
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 24 Oct 2024
The amenities were not as advertised. No breakfast or laundry. The property is older and the remodel has some issues. My main complaint is the doors. The front door has been jimmied so many times I am surprised it latches, much less locks. I had to lift and push to get the porch door to lock. I LOVED the rockers on the back porch beside the river. The bed was very comfortable. The staff was great.
Comment from Hotel Management
25 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your valuable feedback with us. We apologize for any inconvenience caused due to the discrepancy in the amenities provided. We have taken note of your concerns regarding the breakfast and laundry services, as well as the issue with the property's remodel and doors. Rest assured, we will address these concerns with the property management to ensure necessary improvements are made.
We are glad to hear that you enjoyed the comfortable bed and the rockers on the back porch by the river. Our team is always committed to providing exceptional service, and we appreciate your kind words in this regard.
Should you require any further assistance or have any additional queries, please feel free to reach out to us at guestsupport.na@oyorooms.com.
We look forward to hosting you again in the future and providing you with an even better experience.
Best Regards,
Team OYO
by A verified traveler
Posted 18 Oct 2024
Our neighbors did not realize that they were in a hotel!
Comment from Hotel Management
19 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for the inconvenience caused due to our neighbors. We will address this issue and ensure that it does not happen again. If you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Team OYO
by A verified traveler
Posted 16 Oct 2024
This is probably a nice hotel, but in my eyes will never be more then a 2 Starr motel. It's very small, locks on doors anyone could break in, bright lighting next to windows, light up the room at night. and the light on the inside is a bright car light hanging on the wall. I will never recommend this hotel to anyone.
Comment from Hotel Management
16 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. Please be assured that we take your concerns seriously and will address them immediately.
Our team is committed to providing a comfortable and secure experience for our guests. We appreciate your feedback regarding the size of the room and the locks on the doors. We will make sure to take this into consideration when making improvements to our property.
We also apologize for the issue with the bright lighting next to the windows and inside the room. Our team will look into this matter promptly and make the necessary adjustments to ensure a more pleasant stay for future guests.
Your satisfaction is important to us, and we regret that we did not meet your expectations on this occasion. We would appreciate an opportunity to make it right. If there is anything else we can assist you with or if you would like to discuss your concerns further, please feel free to contact us at guestsupport.na@oyorooms.com.
Thank you for choosing OYO Rooms, and we hope to have another chance to welcome you back and provide you with a better experience.
Warm regards,
Team OYO
by A verified traveler
Posted 14 Oct 2024
I found the manager and overall value worthwhile. Not for everyone. Rooms a bit outdated and property has seen better days, but it has a certain magic about it. If you know, you know.
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 23 Sep 2024
The photos they show while booking are nowhere near what the actual property is. The picture shows a nicely remodeled room but the room that I received was poorly maintained and things were broken. The only plus the stay was it was only for overnight.
Comment from Hotel Management
24 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused due to the discrepancy between the property photos and the actual room condition. We understand how important it is to provide accurate information to our guests, and we will definitely look into this matter.
Your satisfaction is our top priority, and we assure you that we will address the maintenance issues you encountered in order to improve our services.
If you require further assistance or have any other concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
