Ratings based on 956 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Breakfast was rubbery scrambled eggs, white bread and cold cereal, restaurant was shut down, no billiards as website said, breakfast was also only 8to9 a
Comment from Hotel Management
10 Nov 2024 by krish, Hotel Management
thank you
by A verified traveler
Posted 10 Nov 2024
Heat was not on when checking in. Room was very cold for a while.
Comment from Hotel Management
10 Nov 2024 by krish, Hotel Management
thank you
by A verified traveler
Posted 30 Oct 2024
My wife slept well as I sunk to the middle of the bed. Pool was empty and all resort amenities were unavailable. Breakfast buffet was disappointing. Some upgrades are needed here.
Comment from Hotel Management
30 Oct 2024 by krish, Hotel Management
thank you.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by krish, Hotel Management
thanks for stay here.
by A verified traveler
Posted 27 Oct 2024
It is totally not a resort. Very basic
Comment from Hotel Management
28 Oct 2024 by krish, Hotel Management
thank you.
by A verified traveler
Posted 24 Oct 2024
The property tried to hold back my reservation money. When we went to check in, there had been no electricity for a numerous hours. We asked if we could cancel and the receptionist said we could. He said he would approve the cancellation once Expedia contacted them. We left and stayed elsewhere. Expedia made numerous attempts to reach out for our reservation money refund and they kept dodging the calls. They never intended to refund my money. Finally someone from Expedia customer service helped me get my booking money back. The place looks quite spooky. This is by no means a resort, but a typical roadside motel. Do not stay here. The business does not seem to be run ethically.
Comment from Hotel Management
25 Oct 2024 by krish, Hotel Management
thanks for stay here.
by A verified traveler
Posted 23 Oct 2024
This is not a “resort” in any way. It’s a motel. A dirty, old, unkept roadside motel. There isn’t even an actual parking lot. A small trailer park seems to share the same property, as it’s so close, and there are dilapidated sheds and cars behind the building. It didn’t feel safe to walk the couple hundred feet to the restaurant. The smell of dust and stale mixed with Indian food hits as soon as you walk in, and there isn’t one welcoming thing about the lobby or the rooms. Everything is drab. The towels and bedding are ancient. I’ve never had worse pillows. Our bathroom very obviously wasn’t cleaned - there were sandy footprints in the shower and dirt on the floor. The deadbolt lock on the door was broken, so there was a cheap chain lock instead. We woke up to no power, and when I asked the front desk (the owner?), she shrugged and said, “it happens.” Thank goodness we only spent one night.
Comment from Hotel Management
23 Oct 2024 by krish, Hotel Management
thanks for stay here.
by A verified traveler
Posted 22 Oct 2024
The room was comfortable .. didn’t feel stuffy. We enjoyed our stay and had a good nights sleep/rest
Comment from Hotel Management
22 Oct 2024 by krish, Hotel Management
thank you.
by A verified traveler
Posted 22 Oct 2024
This hotel sits outside of the main area of Bryce Canyon City, which makes it quieter. The motel could use a remodel to upgrade. The restaurant was expensive and services was slow.
Comment from Hotel Management
22 Oct 2024 by krish, Hotel Management
thank you.
by A verified traveler
Posted 21 Oct 2024
Easy to get to.
Comment from Hotel Management
22 Oct 2024 by krish, Hotel Management
thanks for stay here.
