Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Nice place to stay. Clean and safe hotel
by A verified traveler
Posted 22 Dec 2024
Overall great property. Front desk staff 10/10
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 16 Dec 2024
The staff at this hotel were very friendly and helpful!
Comment from Hotel Management
19 Dec 2024 by Steve Matson, Hotel Management
Dear Ildar, Thank you for your kind words and for giving us such a good review. We hope to see you again in the near future
by A verified traveler
Posted 16 Dec 2024
I specifically called and checked on the pool times before my trip and Essence, the front desk manager said they were 9am-10 am.but when I got there. The times were posted as pool opens at 10 am with lights on timer. Checkout is at 11 am. Fitness room and office, both advertised online and on flashing sign tore up/ under construction. Found live COCKROACH on 1st floor. Despite contacting manager & Expedia twice no one has made this right, no discount or refund! Never using Expedia again!!!
by A verified traveler
Posted 15 Dec 2024
Location
by A verified traveler
Posted 5 Dec 2024
The hotel was under renovation but that didn’t interfere with our stay. The king suite room was very nice with tile in the bath and entry but there was no separation it was just a large room. There was a nice size couch and table, with a nice glass work table that separated the areas. The fridge had a small freezer which was nice, bigger would have been better but it worked. The heating/cooling unit was easy to use. The shower had nice water pressure and was a nice size. The tv was on a swivel so it could be seen from the couch or bed. We were on the top (fourth) floor and the elevator getting us there was very slow. The hotel was very clean and nice, I recommend it.
by A verified traveler from Azle
Posted 3 Dec 2024
by A verified traveler from Conroe
Posted 1 Dec 2024
Great staff, super clean, restaurants walking distance.
by A verified traveler
Posted 30 Nov 2024
It was good
