Ratings based on 337 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from McKinney
Posted 25 Dec 2024
The room was filthy. I reserved a ground-floor, non-smoking room. When I arrived I was told there were no available non-smoking rooms on the ground-floor. Because I had my 2 dogs with me, I agreed to take a smoking room. Big mistake. The place reeked of cigarette smoke. There were burn marks all over the room where people had put their cigarettes down. The cigarette smoke had stained the walls yellow.
The rooms were not properly cleaned. There was black mold in the bathroom and other black crud (scary) in the corners and crevices.
There was a wall hair dryer in the bathroom and it had dried hair crusted on the top of the dryer. Didn't use the coffee maker. Was too afraid to. Wore my flipflops when showering.
I stayed at this motel a few years ago when it was new. It was pretty nice then. Boy has it gone downhill.
Comment from Hotel Management
25 Dec 2024 by U. Patel, Hotel Management
You reserved a smoking room. Sorry for mistake. We will deep clean. Room. Thank you.
by A verified traveler
Posted 15 Dec 2024
Upon my arrival i was greated with a broken refrigerator stuffed with rotting food
Comment from Hotel Management
15 Dec 2024 by U. Patel , Hotel Management
We are sorry for your experience. We immediately switched your room. We will train housekeeping better. Thank you.
by A verified traveler
Posted 29 Oct 2024
it is in a very convenient location. Walmart is there.
Comment from Hotel Management
29 Oct 2024 by U. Patel , Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 9 Oct 2024
Nice room close to town
Comment from Hotel Management
9 Oct 2024 by U. Patel , Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
5 Sep 2024 by U. Patel , Hotel Management
Thank you for staying with us
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by U. Patel , Hotel Management
Thank you for staying with us.
by A verified traveler from Arl
Posted 21 Jul 2024
Comment from Hotel Management
23 Jul 2024 by U. Patel, Hotel Management
Thank you for the great review
by A verified traveler
Posted 9 Jul 2024 on Hotels
Was a non smoking room that smelled of smoke lots of stains needs a lot of updating
Comment from Hotel Management
23 Jul 2024 by U. Patel, Hotel Management
Sorry for the issues. We are updating property.
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by U. Patel , Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 1 Jul 2024
Dirty. Non-smoking room but covers all smelled of old smoke and had lots of cigarette burns. Pillow case had fresh lipstick on it. Walls were filthy. Shower had mildew. Pull down window cover had nasty smears. Whole thing was just gross. Pillows all flat and hotel out of extra pillows and covers.
Comment from Hotel Management
1 Jul 2024 by U. Patel, Hotel Management
Sorry for the issues. We will correct them asap.
