Ratings based on 978 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Durham
Posted 20 Nov 2024
Fine
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Lawrence, thank you for sharing your feedback. We're glad to know you had a satisfactory experience at Hilton Garden Inn College Station. We hope to welcome you back for an even more enjoyable stay in the future.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Clifford, thank you for choosing to stay with us at Hilton Garden Inn College Station. We are thrilled you enjoyed your stay. We look forward to welcoming you back soon!
by A verified traveler from Granbury
Posted 27 Oct 2024
Tina the bartender provided great service and made the evening fun.
Comment from Hotel Management
28 Oct 2024 by Customer Service, Hotel Management
Tracy, we are delighted to hear about your fantastic experience! It's wonderful to know that Tina's service at Hilton Garden Inn College Station made your evening enjoyable. Our team members work hard to create memorable moments for our guests, and your feedback is a great encouragement. We look forward to welcoming you back for more fun times!
by A verified traveler
Posted 27 Oct 2024
The mattress was terrible. Had a huge flat spot on the right side. Definitely time for new mattresses. Also, check out is already early at 11am. Why was housekeeping knocking on our door at 9am.
Comment from Hotel Management
28 Oct 2024 by Customer Service, Hotel Management
Karen, we appreciate your feedback regarding your recent stay. We regret to hear that the mattress did not meet your expectations and understand how important a good night’s sleep is. Your comments about the early checkout time and housekeeping will also be addressed to improve our guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable visit.
by A verified traveler
Posted 14 Oct 2024
Beds
Comment from Hotel Management
15 Oct 2024 by Customer Service, Hotel Management
Aleathia, we’re delighted you loved your experience at Hilton Garden Inn College Station. We're glad you found the beds to your satisfaction. We hope to welcome you back again soon!
by A verified traveler
Posted 10 Oct 2024
No the greatest of areas
Comment from Hotel Management
11 Oct 2024 by Customer Service, Hotel Management
Clifford, we're delighted you loved your experience at Hilton Garden Inn College Station. Thank you for your feedback, and we hope to welcome you back soon!
by A verified traveler from Cedar Hill
Posted 1 Oct 2024
Good
Comment from Hotel Management
3 Oct 2024 by Customer Service, Hotel Management
Samantha, thank you for sharing your experience. We're glad to hear you found certain aspects to your liking and appreciate your input. Your feedback is valuable to us, and we hope to have the opportunity to welcome you again in the future.
by A verified traveler
Posted 30 Sep 2024
Very well kept property. Management was helpful. Will use again!!!!!!!!!!
Comment from Hotel Management
2 Oct 2024 by Customer Service, Hotel Management
Rebecca, we are thrilled you enjoyed your stay at Hilton Garden Inn College Station. Our team is delighted to have been of help during your visit. We're looking forward to welcoming you back!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Customer Service, Hotel Management
Dawn, thank you for choosing to stay with us at Hilton Garden Inn College Station. We're delighted you had a great experience and look forward to welcoming you back.
by A verified traveler
Posted 30 Aug 2024
We had an overall great experience at our stay.
Comment from Hotel Management
31 Aug 2024 by Customer Service, Hotel Management
Naomi, it’s wonderful to hear you had a great time at Hilton Garden Inn College Station. We’re glad your experience was enjoyable, and we look forward to welcoming you back.
