Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Great customer service
by A verified traveler
Posted 16 Dec 2024
We specially requested ground floor when we made our reservation. However, we were given a second floor. Both my husband and I walk with a cane. When I complained we were told they were booked solid but we could have a room on the ground the next day. Next day they moved us charged us for the move. But while we were out they gave the room to someone else. They then put us in a room that had been empty the night before. We were lied to about being booked solid. Also the stairs we used had a loose step and I almost fell going up the stairs. That last night we were there our key didn't worked so they had to reprogram the card. No i am not happy with the service we received on this trip. I am not sure what has changed with management since July when we stayed there but we wont be staying there again.
by A verified traveler
Posted 14 Dec 2024
The sink faucet was almost broken - no hot water. The shower/tub faucet was impossible to operate. If you could turn it, there was just one temperature - scalding water. The room was decent. The curtains were nice but did not close, exposing us to bright outside lights and visibility from people walking by.
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 5 Dec 2024
We've been staying there for about 3 years now everytime we come into town twice a year. Never have had a problem, easy check in & check out. Rooms are always clean, suggestion is clean the walls & doors more often especially in the bathrooms.
by A verified traveler
Posted 4 Dec 2024
very nice
by A verified traveler
Posted 2 Dec 2024
Staff was very friendly. Pictures are a little misleading on the site but that could just be user error. Comfortable stay.
by A verified traveler
Posted 27 Nov 2024
Area very noisy very close to highway.
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 22 Nov 2024
