Ratings based on 978 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Jan NIELSEN, Hotel Management
Dear Kyle,Thank you for sharing your positive review following your experience at Hotel Amigo Brussels, a Rocco Forte Hotel.It is truly a pleasure to hear that you enjoyed your moment with us. Rest assured, our dedicated team will continue striving to not only meet but exceed your expectations.We look forward to welcoming you back for another memorable journey in Brussels together.In the meantime, we wish you all the best and a wonderful year ahead in 2025.Warmest regards,Mr. Jan NIELSENManaging Director
by A verified traveler
Posted 6 Jan 2025
Awesome
Comment from Hotel Management
6 Jan 2025 by Jan NIELSEN, Hotel Management
Dear Christopher,Thank you for sharing your satisfaction following your recent stay at the Hotel Amigo Brussels, a Rocco Forte Hotel.We are delighted that you had an awesome moment with us.All our dedicated and passionate team already look forward to welcoming you back for another journey in Brussels together.In the meantime, we wish you all the best and a wonderful New Year 2025.Warmest regards,Mr. Jan NIELSENManaging Director
by A verified traveler from Boqueron
Posted 3 Jan 2025
Excellent personnel with quality service. Good breakfast. Paid for a premium room but the room given does not look nor appear like the premium rooms I know in europe. To me it was a standard room. Notified front desk about this.
Comment from Hotel Management
6 Jan 2025 by Jan NIELSEN, Hotel Management
Dear Carlos,Thank you for taking the time to share your constructive feedback following your recent experience at Hotel Amigo Brussels, a Rocco Forte Hotel.Every observation is invaluable, enabling us to maintain the highest quality of service while continuously striving for improvement.While we are delighted to hear that you had a wonderful time with us and enjoyed our breakfast offerings, we are sorry to learn that your room did not fully meet your expectations.Rest assured, your preferences have been updated in your profile to ensure we can provide you with a room tailored to your needs during your next visit.Our dedicated team looks forward to welcoming you back for another memorable journey in Brussels together.In the meantime, we send you our very best wishes for a wonderful New Year, 2025.Warmest regards,Mr. Jan NIELSENManaging Director
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Ja NIELSEN, Hotel Management
Dear Judith,Thank you for taking the time to share your satisfaction following your recent stay at the Hotel Amigo Brussels, a Rocco Forte Hotel.We are delighted to hear that you fully enjoyed your moment among us.All our dedicated team already look forward to welcoming you back for another memorable journey in Brussels together.In the meantime, we wish you all the best and a wonderful New Year, 2025.Warmest regards,Mr. Jan NIELSENManaging Director
by A verified traveler
Posted 27 Dec 2024
The location is great it is in the middle of everything you can walk to the Christmas markets shop, dine…The staff are very helpful and very welcoming it is the best hotel in the area . We definitely enjoyed our stay and will be back.
Comment from Hotel Management
30 Dec 2024 by Jan NIELSEN, Hotel Management
Dear Mira,Thank you for taking the time to share your feedback following your recent experience at Hotel Amigo Brussels, a Rocco Forte Hotel.Situated in the historical heart of Brussels, just steps away from the iconic Grand Place, our establishment offers an ideal location to explore the city and enjoy the enchanting Christmas market on foot.Since 1958, providing personalized service that is naturally welcoming, caring, and genuine has been the cornerstone of our hotel’s reputation, a legacy we cherish and uphold every day.Therefore, knowing that you appreciated this commitment is both a great source of motivation for our team and the highest reward we could hope for.All our dedicated team already looks forward to welcoming you back for another memorable stay in Brussels.Sincerely,Mr. Jan NIELSENManaging Director
by A verified traveler
Posted 23 Dec 2024
Wonderful hotel, perfect location, very helpful staff and great restaurant on premises. Look forward to visiting again.
Comment from Hotel Management
24 Dec 2024 by Giulia , Hotel Management
Thank you very much Mr. Hodge for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a wonderful stay and that you found our location, staff, and restaurant to your satisfaction. It is always our goal to provide our guests with exceptional service and an unforgettable experience.We truly appreciate your feedback and are excited about the prospect of welcoming you back in the future. Should you need any assistance with future bookings or have any special requests, please do not hesitate to reach out.We look forward to your next visit.Warm regards,Giulia
by A verified traveler
Posted 22 Dec 2024
The staff is the best
Comment from Hotel Management
23 Dec 2024 by Giulia, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our staff. We truly appreciate your feedback and look forward to welcoming you again soon!
by A verified traveler
Posted 9 Dec 2024
I have never experienced a better staff. Absolutely wonderful.
Comment from Hotel Management
10 Dec 2024 by Camila, Hotel Management
Dear Mr. Kevin,Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at Hotel Amigo. We look forward to welcoming you back on your next visit, and please don’t hesitate to reach out if there's anything we can do to make your future stays even more enjoyable.Warm regards,Camila
by A verified traveler
Posted 8 Dec 2024
In the heart of Brussels, extremely friendly staff , warm atmosphere and excellent Bocconi restaurant
Comment from Hotel Management
9 Dec 2024 by Jan NIELSEN, Hotel Management
Dear Mehmet,Thank you for sharing your experience following your recent stay at the Hotel Amigo Brussels, a Rocco Forte Hotel.We are thrilled to hear that you enjoyed your moment and felt comfortable with us.Since 1958, offering a personalized service that is naturally welcoming, caring, and genuine has been at the heart of our philosophy, shaping the cherished reputation we proudly uphold today. Therefore, knowing that you experienced this commitment through our team is not only a great source of motivation but also our greatest reward.We eagerly look forward to welcoming you back for another unforgettable stay in Brussels, where you can once again savor the traditional Italian gastronomic delights of our Bocconi restaurant.Sincerely,Mr. Jan NIELSENManaging Director
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Jan NIELSEN, Hotel Management
Dear Melissa,Thank you for sharing your satisfaction following your experience at the Hotel Amigo Brussels, a Rocco Forte Hotel.IT is a true pleasure to see that you had a great moment and felt comfortable with us.All our dedicated teams already look forward to welcoming you back for another journey in Brussels together.Sincerely,Mr. Jan NIELSENManaging Director
