Ratings based on 461 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Great stay by the train station
by A verified traveler
Posted 3 Nov 2024
The hotel is good. There are homeless people around. Would not walk at night. They don't have washing machines, so the cleaning service is almost 2 euro por each pair of socks.
Good thing is that the Metro is really close.
by A verified traveler from BRUGES
Posted 7 Oct 2024
Easy location for Gare Du Midi. Unattractive surrounds but practical and VFM room rates. Comfortable large bedrooms.
by A verified traveler
Posted 3 Oct 2024
Excellent customer service
Comment from Hotel Management
7 Oct 2024 by Christina , Hotel Management
Dear guest, First of all, we would like to thank you for taking the time to share your experience with us.We are pleased to hear that you were impressed with the customer service during your stay at Novotel Brussels Centre Midi Station. Our team takes great pride in ensuring every guest feels well taken care of, and your feedback means a lot to us.We truly look forward to welcoming you back for another exceptional stay in Brussels.Kind regards,ChristinaGuest Relations
by A verified traveler
Posted 27 Sep 2024
The surrounding not attractive
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 7 Sep 2024
This hotel offers an excellent breakfast . Really delicious ! The hotel is ideal being located across from Brussels midi station .
Comment from Hotel Management
9 Sep 2024 by Christina , Hotel Management
Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at "Novotel Brussels Centre Midi Station." We are pleased to hear that our hotel's proximity to the Brussels Midi Station and main attractions made your stay even more ideal. We are also thrilled to hear that you enjoyed our breakfast. We strive to offer a delicious and varied selection for all of our guests. We look forward to welcoming you back to Novotel Brussels Centre Midi Station on your next visit.Best regards,Guest Relations
by A verified traveler from Orlando
Posted 2 Sep 2024
For two days during our stay we walked from the hotel to the city and encounter people trying to entertain us but clearly looking for something else, second time we confronted the guy and he went away. After that we only use Uber to and from the hotel. In our opinion, The hotel team should recommend their guests to use any transportation to the city and vice-versa.
by A verified traveler
Posted 30 Aug 2024
Even though the property is not in a nice area, it is very close to the train station. Takes about 20mins to walk to the town centre. The hotel itself is clean and the room spacious but didnt like the shower over the bath and the shower was not powerful. Upside it is always good to have a fridge in the room. Would definitely pick this hotel again though.
