Ratings based on 560 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Beds are very comfy 😀
Comment from Hotel Management
5 Nov 2024 by Usman, Hotel Management
Dear Guest,Thank you for your lovely feedback! We're so glad to hear that you found our beds very comfy. Your comfort is our priority, and we look forward to welcoming you back for another restful stay!Best regards,
by A verified traveler from Auckland
Posted 31 Oct 2024
Loved the property
Comment from Hotel Management
31 Oct 2024 by Usman, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you loved our property. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience soon!
by A verified traveler
Posted 26 Oct 2024
The staff was very helpful
Comment from Hotel Management
27 Oct 2024 by Usman, Hotel Management
Thank you for your positive feedback
by A verified traveler
Posted 14 Oct 2024
The hotel location is good, but I smells spices like curry in my room and the corridor
Comment from Hotel Management
14 Oct 2024 by Team Reception, Hotel Management
Dear NOR FARAH SYAHIRA ,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our convenient location. However, we apologize for the scent you noticed during your stay. We understand how important a fresh and pleasant atmosphere is, and we'll investigate this further to ensure it doesn't happen again.Your comfort is our priority, and we appreciate your input in helping us improve. We hope to welcome you back for a better experience in the future.Best regards,
by A verified traveler
Posted 13 Oct 2024
The location of the hotel is very good. However, our room was not in a comfortable condition. Bathroom handle fell off, tv is not working, faucet sink is broken, coffee machine leaks water, etc
Comment from Hotel Management
14 Oct 2024 by Usman, Hotel Management
Dear QiThank you for your feedback regarding your recent stay with us. We're pleased to hear that you enjoyed our location, but we sincerely apologize for the issues you experienced in your room.We take maintenance concerns very seriously and will address the problems you mentioned, including the bathroom handle, TV, faucet, and coffee machine, to ensure they are resolved promptly.Your comfort is our priority, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Usman
by A verified traveler from SHORELINE
Posted 13 Oct 2024
Close to everything. Friendly staff.
Comment from Hotel Management
13 Oct 2024 by Team Reception, Hotel Management
Dear Granalyn Pasag,Glad you enjoyed the convenient location and found our staff friendly! We hope to welcome you back soon.Warm Regards
by A verified traveler from ridgewood
Posted 11 Oct 2024
Location couldn't be better. Breakfast was awesome
Comment from Hotel Management
12 Oct 2024 by Team Reception, Hotel Management
Dear Eleanor Franco,Thank you for your wonderful feedback! We’re glad you loved the location and enjoyed our breakfast. We hope to have the pleasure of welcoming you back soon!Kind regards
by A verified traveler
Posted 10 Oct 2024
Awesome location
Comment from Hotel Management
10 Oct 2024 by Team Reception, Hotel Management
Thank you for the great feedback We are so happy to read that you enjoyed your stay in Brussels. We look forward to welcoming you next time. Kind Regards,
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Usman, Hotel Management
Thank you for your positive feedback
