Ratings based on 959 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nice room just a noisy unsafe area
For a one night yes make it work long stay I’d say no
by A verified traveler
Posted 21 Nov 2024
Very nice two night stay. The room was spacious and clean. Beds comfortable. Quiet. Reception staff were excellent. Very friendly and efficient. Bar and bartender were great. Brussels Midi/Zuid literally just across the road.
Comment from Hotel Management
23 Nov 2024 by Christophe Lac, Hotel Manager, Hotel Management
Dear Jeffrey, Thank you very much for this kind review of your recent stay.We are delighted that you enjoyed the spaciousness and cleanliness of your room, the comfort of our Sweet beds by Ibis, and the tranquil atmosphere we strive to maintain. It is great to hear that our reception staff made a positive impression with their friendliness and efficiency, and that you had a pleasant experience at our bar, where we take pride in serving a selection of local Belgian beers and our unique ibis-flavoured gin. Your acknowledgment of our convenient location, just across from Brussels Midi/Zuid station, is also much appreciated, as we believe it adds significant value to our guests' experience.We look forward to seeing you again soon.Best regards,Christophe Lac, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
Great location as next to the rail station but at the same time not feeling safe to walk around in the night time.
Comment from Hotel Management
18 Nov 2024 by Christophe Lac, Hotel Manager, Hotel Management
Dear Winnie, Thank you for taking the time to share your review.We are pleased that you appreciated the service and room amenities, ensuring your comfort is our top priority. Our team is dedicated to providing a welcoming atmosphere and the convenience of Sweet beds by Ibis in every room, along with air conditioning to enhance your stay.However, we are sorry to hear about your concerns regarding the surrounding area at night, as well as your impressions of the room cleanliness and hotel condition. Rest assured that we take guest feedback seriously and continuously strive to maintain a high standard for our premises. The safety and satisfaction of our guests are paramount, and we will take your comments into consideration as we work to improve our services.Finally, it is great that you found our proximity to the rail station advantageous for your travels. We understand the importance of a well-located hotel, and we're delighted that our position opposite the Brussels-South railway station added convenience to your journey.We hope we will have the opportunity to see you again in the future. Best regards,Christophe Lac, Hotel Manager
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 11 Nov 2024
I don't mean it is unsafe, but the area around, because of just across the road from the Brussels Midi station, especially just outside the property, is creepy. There are always some people of dark skin hanging around, which made you exiting and entering the property feel uncomfortable. However, it is very convenient for travelers in terms of transportation, eating.
by A verified traveler
Posted 11 Nov 2024
Nothing to aff
by A verified traveler
Posted 10 Nov 2024
Me gusto que estaba cerca de la terminal Sur de Bruselas, es que nos fagilitaba la movilizacion hacia varias partes del hotel. Lo unico es que el area tiene muchas personas sin hogar debido a esa misma situacion de la terminal de transporte
Comment from Hotel Management
12 Nov 2024 by Christophe Lac, Hotel Manager, Hotel Management
Estimada Ruth,Muchísimas gracias por su reseña acerca de su experiencia en nuestro hotel.Nos alegra enormemente que su estancia en ibis Brussels Centre Gare Midi haya sido agradable.Estamos encantados de que haya disfrutado de la limpieza de la habitación y la condición del hotel, así como del servicio que brindamos. Saber que nuestros huéspedes valoran estos aspectos nos motiva a seguir manteniendo nuestros altos estándares de calidad.Sin embargo, lamentamos que la presencia de personas sin hogar en las inmediaciones de la terminal de transporte haya impactado su percepción de la zona. Entendemos que esto puede generar preocupación y queremos asegurarle que trabajamos en colaboración con las autoridades locales para contribuir a un entorno seguro y acogedor para todos.Finalmente, nos complace que la ubicación del hotel le haya facilitado la movilización hacia distintos lugares de interés y esperamos que haya podido aprovechar al máximo su tiempo en Bruselas, descubriendo la rica historia y cultura de la ciudad.Le esperamos en su próxima visita a Bruselas. Atentamente,Christophe Lac, Hotel Manager
by A verified traveler from San Mateo
Posted 5 Nov 2024
location
by A verified traveler
Posted 4 Nov 2024
Room was very spacious and quiet. Breakfast was good. The area isn’t the best but the hotel is across the street from the train station and literally above the subway station, so you don’t need to walk around the neighborhood unless you want to. Plenty of food options inside the train station.
Comment from Hotel Management
5 Nov 2024 by Christophe Lac, Hotel Manager, Hotel Management
Dear Thais, We would like to thank you for this review about your recent experience in our hotel.We are thrilled that your stay at ibis Brussels Centre Gare Midi exceeded your expectations.We are delighted that you enjoyed the spaciousness and tranquility of our rooms, our diverse breakfast offerings, and the ample food options within the train station vicinity. It is great to hear that our central location, opposite the Brussels-South railway station and above the subway station, added convenience to your stay. Furthermore, we appreciate your positive remarks about the cleanliness of our rooms, the overall condition of our hotel, and the amenities provided to enhance your experience.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Christophe Lac, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Loved the fact that it was across from the train station. Room was very comfy
Comment from Hotel Management
5 Nov 2024 by Christophe Lac, Hotel Manager, Hotel Management
Dear Joanne, Thank you very much for your kind review.We truly appreciate the positive feedback you've given our hotel.We are delighted that the comfort of our rooms, our high standards of cleanliness, and the excellent service provided by our team contributed to your enjoyable stay. Being situated directly opposite the Brussels-South railway station adds convenience for our guests, and we're glad you found the location to your liking. All our rooms feature air conditioning and the Sweet Bed by ibis for a restful night's sleep, and we work diligently to maintain the cleanliness and condition of our hotel to ensure our guests have a pleasant experience.It would be a pleasure to welcome you back. Best wishes,Christophe Lac, Hotel Manager
