Ratings based on 173 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Staff are very friendly , room is very clean , reasonable for the price and highly recommend for anyone else to stay in this hotel.
by A verified traveler
Posted 13 Oct 2024
The room was big. The hotel was overall good. Fairly close to the train station. I wouldn't say i felt unsafe, but i dont know crime in brussels. Maybe if i was a solo woman it would be different. Tons of trash and graffiti... but I'm not from brussels so i don't know if that's bad.
by A verified traveler
Posted 12 Oct 2024
The Hotel is about a 10 min walk from Bruxelles Midi station. Leave by the main entrance and walk through the bus stops. Keep going across the main road. The streets are a bit grimy.
The hotel is obvious and clean. The desk was staffed at 23:00 when I arrived. The room on he tiop floor was clean but a bit dull. The bed was large and comfortable. There was a walk in shower with good water heat and pressure. The bathroom was very clean.
As I left at 07:20 for a train I saw little of the interior but the breakfast area looked inviting.
by A verified traveler
Posted 25 Sep 2024
Beautiful hotel, the area is not as nice but overall we had a good time!
by A verified traveler
Posted 25 Sep 2024
Great staff. Nicely decorated hotel.
by A verified traveler
Posted 20 Sep 2024
The reception staff were amazing and the breakfast offered a good range. Our room was neat, clean and tidy. Definitely good value for money.
Comment from Hotel Management
24 Sep 2024 by Axelle, Hotel Management
Dear Liam, Thank you for your kind review!
by A verified traveler
Posted 6 Sep 2024
Area around the hotel felt very unsafe. Would not feel comfortable wondering around past sundown, was bad enough during the day. We got locked in a shop when trying to purchase a drink! The locals put the shutters down, trapping us unside. Very unnerving! Run down dirty place - would never return to Brussels! Stay away from Brussels for lesuire purposes. Find somewhere else. Honest feedback.
by A verified traveler
Posted 25 Aug 2024
The hotel was OK, the evening staff was terrible. The person at the front desk was very rude, and seem bothered by questions, I thought it was a bad day but the next day she was there and had an attitude. Also the room we had been assigned the night before was the room that was being used for bathroom use since the bathroom in the lobby was not working (this was the story that was given to us).
by A verified traveler
Posted 17 Aug 2024 on Hotels
by A verified traveler
Posted 17 Aug 2024
There didn't seem to be any Air conditioning in our room. We looked around the room for an AC control. We saw the vent but not a controller/thermostat. There was a freestanding fan in the room so that was my other clue there was not AC in this room.
