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Hotel Metropole

3.5 star property
Experience classic charm in modern comfort with every convenience to explore nearby Rue Neuve.

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Photo gallery for Hotel Metropole

Interior
Exterior
Living area
1 bedroom, minibar, in-room safe, desk
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Room service
  • Bar
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Room

1 bedroom, minibar, in-room safe, desk

Privilege Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
31 Place de Brouckere, Brussels, 1000

What's nearby

  • Brussels Christmas Market - 6 min walk
  • La Grand Place - 8 min walk
  • Manneken Pis Statue - 12 min walk
  • Square Brussels Meeting Centre - 13 min walk
  • Tour & Taxis - 4 min drive

Getting around

  • De Brouckere Station - 2 min walk
  • Brussels Central Station - 11 min walk
  • Brussels Airport (BRU) - 35 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Black & White - ‬2 min walk
  • ‪Le Corbeau - ‬2 min walk
  • ‪Youwok - ‬3 min walk
  • ‪Café de l'Opéra - ‬3 min walk

About this property

Hotel Metropole

Historic hotel near Rue Neuve
Located close to Library of the National Bank of Belgium and Jeanneke Pis, Hotel Metropole provides a terrace, dry cleaning/laundry services, and car rentals on site. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport pick-up service (surcharge)
  • Express check-in, concierge services, and 11 meeting rooms
  • A porter/bellhop, an elevator, and smoke-free premises
Room features
All 251 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Heating, daily housekeeping, and desks

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1895
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 75 per room
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropole Brussels
Metropole Hotel Brussels
Hotel Metropole Brussels
Metropole
Metropole Hotel
Hotel Metropole Hotel
Hotel Metropole Brussels
Hotel Metropole Hotel Brussels

Frequently asked questions

How much is parking at Hotel Metropole?

Valet parking is available for EUR 27 per day.

What time is check-in at Hotel Metropole?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Metropole?

Check-out is at noon.

Does Hotel Metropole provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 75 per room applies.

Where is Hotel Metropole located?

Located in Lower Town, this historic hotel is within a 5-minute walk of Rue Neuve and St. Catherine's Square. Library of the National Bank of Belgium and Brussels Christmas Market are also within 10 minutes. De Brouckere Station is only a 2-minute walk and Bourse-Beurs Station is 6 minutes.

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Hotel Metropole Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 373 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

daniele

Bel hôtel
Bel hôtel historique au centre de Bruxelles hall d’entrée superbes bon petit déjeuner beaucoup d’attente pour check in et intrusion dé mendiants dans l’hôtel et difficile de le signaler par téléphone à la réception car pas de réponses, chambre grande et spacieuse
Stayed 3 nights in Dec 2019

8/10 Good

Beatrice

Buon hotel!
Ottima esperienza. Hotel comodo e ottimo rapporto qualità prezzo
Stayed 4 nights in Feb 2020

8/10 Good

Beatrice

Ottimo!
Mi sono recata a Bruxelles per lavoro. Ottimo rapporto qualità prezzo e location molto comoda e centrale
Stayed 4 nights in Feb 2020

2/10 Terrible

Jianing

Liked: Staff & service
Definitely not a 5star hotel
I booked the privilege room online, but when I arrived, the room offered to me is quite different with the pictures showed in the website. I doubt they gave me a basic room instead but when I asked them in the reception, no one sloved my question. One guy only ask me whether I need to call the manager, but when I said yes, no one contact me then
Stayed 2 nights in Mar 2020

8/10 Good

Valera Maria del Mar

Stayed 1 night in Feb 2020

8/10 Good

Ian, Flitwick

Classically stylish and affordable, in a great location.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

4/10 Poor

Katie

Liked: Room comfort
The hotel of 2 half’s
A hotel of 2 half’s. Initially we were put in the left side of the hotel in a large room which was very dated and needed redecorating. The noise above kept us awake all night, very loud voices and banging, the room was also extremely hot. We asked to move and the reception staff put us in the right side of the hotel. A different world, lovely decoration, quality room with working heat controls. Hospitable staff but you would have to be careful which side of the hotel you were put on.
Stayed 2 nights in Feb 2020

8/10 Good

Kate

Stayed 3 nights in Feb 2020

8/10 Good

alex

Great staff - lovely hotel highly recommended
Stayed 2 nights in Feb 2020

6/10 Okay

Alice

Terrible breakfast
Overall the hotel is ok. The location of the hotel is excellent, entrance to metro is right in front of the hotel. Also very close to city centre. The reception and entrance hall are grand and beautiful, that’s where the superlative end. The room is in desperate need for update, the walls and carpets feel dirty. For 5* hotel the room lacks tea / coffee making facilities and other amenities expected. The staff is nice and polite enough, but nothing extra and the worst of it is probably food. The room service quality is underwhelming, while the breakfast is just a rip off. Fake eggs, fake fruit juices and terrible coffee, no fresh vegetables and lack of fruit beside apples and tinned fruit salad. Not worth paying extra, not worth 5* hotel. So overall the value for money is not there.
Stayed 3 nights in Feb 2020

10/10 Excellent

MAKOTO

記念になる宿泊
家族で宿泊しました。ヨーロッパ周遊の中で最高のホテルでした。宮殿のようだと家族で大喜び、グランプラスにも近く、雰囲気も最高でした。お世話になりありがとうございました。
Stayed 1 night in Feb 2020

10/10 Excellent

MAURIZIO

Stayed 1 night in Feb 2020

6/10 Okay

Stephanie

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Amenities
A classic looking building and atmosphere give you a sense of an old-world feel. I ordered a large room on the 6th floor and had a balcony.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

This hotel is very beautiful and my room was large, clean and quiet. But I paid extra for the breakfast which was a huge disappointment. Powdered eggs, low quality food, and when I said this to the reception when check in out I received a very cold (somewhat rude) response. I would highly recommend not having the breakfast at the hotel, and instead eat at The Avocado Show or Peck 47 (very close to the hotel and delicious breakfasts).
Stayed 2 nights in Jan 2020

10/10 Excellent

Cori, Canada

A beautiful hotel with the most fabulous Art Nouveau elevator. The rooms are updated with very nice bathroom fixtures.
Stayed 2 nights in Jan 2020

2/10 Terrible

shu lok malik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a 5-stars hotel!
It spent an hour to check in because they gave a wrong room key, lucky, the room is untidy and peoples are still occupied, and the type of the room is not the one that I was booked. There is no tea/coffee maker in room, it is not the same standard of 5-stars hotel. When I was check out, I paid the city tax by cash (EURO$22), I did not have the change and a receipt, and told them please don't charge to my credit. After a week, I found Euro$21.2 is charged to my Credit card. I wrote an email and message via facebook yesterday, but there is no respond! Is it a 5 stars hotel service? I have noticed that "for any urgent matter, please contact: fo@metropolehotel.be"", but, there is still no reply! For the person in charge of this hotel, if they receive my comment, please leave a name, tittle, and email to handle my complaints.
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
De kamers zijn oud, niet goed onderhouden en totaal niet wat je verwacht van een 5-sterren hotel. De foto's zijn waarschijnlijk genomen in 1930 want alles is oud. Laat je niet misleiden door de foto's van de kamers. Bij navraag leerden wij dat er maar enkele kamers zo uitzien. Er lag geen stof op de kamer en het bed was schoon. Daar was ook alles mee gezegd. Er zat overal schimmel in de badkamer, en kwam een verschrikkelijke putlucht uit de wasbak. Door de kamer heen lagen losse elektriciteitskabels. Op het balkon hing een halve schotel boven de deuropening. Het personeel was vriendelijk maar vertelde ons weinig te kunnen doen aan de staat van de kamer. Zo was het nu eenmaal.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

1番安い部屋でしたが、部屋の中もクラシックで可愛くて良かったです。 タオル、ヘアドライヤー、ボディソープ、シャンプーはあります。 スリッパ、歯ブラシ、バスローブはありません。 チェックアウト後に荷物を預かって貰った際、パリで購入したバターは冷蔵庫に入れて預かってくれました。 とてもクラシックな装飾が豪華な分、古さはありますが清潔です。 アクセスは観光には問題なく徒歩で移動できますがブリュッセル南駅からは地下鉄で4駅、中央駅からは徒歩12.3分です。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Received an excellent level of service from Andrea on the front office reception desk in resolving the issues with our booking which expedia had failed to address
Stayed 3 nights in Jan 2020

8/10 Good

andrew

Stayed 3 nights in Jan 2020

8/10 Good

Maryse

Hôtel dans un lieu historiqu
Stayed 2 nights in Jan 2020