Ratings based on 409 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Loved it!
Comment from Hotel Management
8 Oct 2024 by Sarah / Adjointe, Hotel Management
Dear Rebecca,Thank you so much for your enthusiastic feedback! We are delighted that you loved your stay and hope to welcome you back very soon!
by A verified traveler
Posted 23 Sep 2024
Overeall a reasonable hotel however the rooms need a full refurbishment, furniture is mismatched, plus bathroom was very dated. As room was close to the stairs there was some noise at times. Staff were helpful. Close to Metro station and walking distance to the centre of Brussels.
Comment from Hotel Management
6 Oct 2024 by Sarah / Adjointe, Hotel Management
Dear James,Thank you for your feedback. We're glad to hear that you found our staff helpful and appreciated the convenient location near the metro and walking distance to the center of Brussels. We do acknowledge your comments regarding the need for room refurbishment and the noise near the stairs. Your feedback is valuable, and we will work on improving these areas to enhance the guest experience. We hope to welcome you back in the future.
by A verified traveler
Posted 27 Aug 2024
Overall the room is okay. I like the proximity to the metro and tram. The staff are friendly, helpful, and accommodating. However, the shower drain needs to be checked just to make sure that water is draining properly. Also additional hooks to hang towels or clothing article.
Comment from Hotel Management
29 Aug 2024 by Sarah / Adjointe, Hotel Management
Dear Suzette,Thank you for your feedback! We're glad to hear you enjoyed the location and our friendly staff. We appreciate your suggestions about the shower drain and the need for additional hooks. We'll address these issues to ensure a more comfortable stay for our guests. We hope to welcome you back soon!
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Sarah/Direction, Hotel Management
Thank you :-)
by A verified traveler
Posted 24 Jul 2024
Great little room with options to open two large windows or have air conditioning, nice bathroom, staff are extremely friendly and helpful, breakfast was included and all day coffee or tea and some pastries, extremely close to train station and tram, there is a small grocery store open until 11pm in the train station which was convenient, really happy i stayed here
Comment from Hotel Management
3 Aug 2024 by Sarah / Adjointe, Hotel Management
Dear Samantha,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the room, the amenities, and our friendly staff. It’s great to know that the location and nearby conveniences added to your satisfaction. We look forward to welcoming you back!
by A verified traveler
Ixelles is where it’s at
Posted 25 Jun 2024 on HotelsFront desk lady named Sara was amazing, very friendly and professional. Loved the general area where the hotel is located, not too far from city center. Toilet could use a tune up but other than that very comfortable stay.
Comment from Hotel Management
7 Jul 2024 by Sarah / Adjointe, Hotel Management
Dear Francesco,hank you for your feedback! We’re delighted to hear that Sarah at the front desk made such a positive impression with her friendliness and professionalism. We're glad you enjoyed the location and found your stay comfortable. We’ve noted your comment about the toilet and will look into it. We hope to welcome you back soon!
by A verified traveler
Posted 10 Jun 2024
Affordable, clean and modern. I will stay again if I’m in the area and would recommend. Staff were particularly friendly and the property was clean and comfortable.
Comment from Hotel Management
12 Jun 2024 by Sarah / Adjointe, Hotel Management
Dear Emma,Thank you for your positive feedback! We're glad to hear you found our hotel affordable, clean, and modern. It's wonderful to know that you had a comfortable stay and enjoyed the friendliness of our staff. We appreciate your recommendation and look forward to welcoming you back if you're in the area again!
by A verified traveler
Posted 3 Jun 2024
Small space but comfy
Comment from Hotel Management
8 Jun 2024 by Sarah / Adjointe, Hotel Management
Dear Jocelyn,We're glad you found the space cozy despite its size! Thank you for your feedback. If there's anything else we can do to make your stay more enjoyable, please let us know. Looking forward to welcoming you back!
by A verified traveler
Simple and practical
Posted 22 Apr 2024 on HotelsIt's a very simple hotel which I like. Clean, quiet, fairly cheap and easy to find.
Comment from Hotel Management
29 Apr 2024 by Sarah / Adjointe, Hotel Management
Dear Richard,We're glad you enjoyed your stay! Our aim is to keep things simple and practical. Thank you for appreciating our clean, quiet, and affordable accommodations. We hope to welcome you back soon!
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by Sarah / Adjointe, Hotel Management
Chère Emelyn,Nous vous remercions pour cette note et sommes ravis que votre séjour se soit bien passé.Nous espérons vous accueillir à nouveau très bientôt pour vous offrir un autre séjour mémorable.
