Ratings based on 986 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Location right next to the Grand Place was everything.Proximity to shops, restaurants and markets excellent.
Comment from Hotel Management
30 Dec 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Maureen,We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future.Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
by A verified traveler
Posted 13 Dec 2024
Excellent location everything in walking distance. Quick friendly check in and luggage store. Room was spacious with a bath too.
Comment from Hotel Management
18 Dec 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Leah,We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future.Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
by A verified traveler
Posted 21 Nov 2024
I had researched the hotel offerings in the area extensively and chosen this hotel for the location, price and laundry service. Turns out the info online that stated they had laundry service was outdated. They have none. Closest laundromat about a 10 min walk. Expedia listing said the breakfast was an extra charge, but when we got to the hotel, it was included. And it was decent. Our taxi driver said they couldn’t drive on the ‘road’ the hotel was on, although we did see others do so. The closest real road is a 90 second walk. The location is great - very walkable to most tourist attractions. It can be loud at times due to people at restaurants late into the night. Like, really loud, and even some singing if you’re lucky! The reception has the less expensive coffee around and it’s good!
Comment from Hotel Management
21 Nov 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Eva-Marie,Thank you for taking the time to share about your experience in our hotel. We are sorry to hear that not everything was as desired. We are always aiming to offer comfortable stay to our clients. Please be informed that we do not state anywhere that we have laundry service.We thank you again for the feedback and we hope to welcome you again and offer you better experience. Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
by A verified traveler
Posted 19 Nov 2024
by A verified traveler from Abuja
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Muhammadu,Thank you for the great score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
by A verified traveler
Posted 8 Nov 2024
Hotel Floris Arlequin always my first choice Brussels Grand Place stay:)
Comment from Hotel Management
12 Nov 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Dan,We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future.Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
by A verified traveler
Posted 7 Nov 2024
The location is 10/10. Delirium Village is 2 minutes away. Everything is within walking distance. Loads of restaurants around. Hotel is outdated but clean. Staff were friendly. It comes with free breakfast, so no complaints.
Comment from Hotel Management
8 Nov 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Marifel,We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future.Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
by A verified traveler
Posted 7 Oct 2024
The rooms in the property are bad condition
Comment from Hotel Management
9 Oct 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Ivan,Thank you for taking the time to share about your experience in our hotel. We are sorry to hear that not everything was as desired. We are always aiming to offer comfortable stay to our clients. Your complaint is certainly treated with the highest priority in order to improve our services.We thank you again for the feedback and we hope to welcome you again and offer you better experience. Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
by A verified traveler
Overnight stay en route to Germany
Posted 6 Oct 2024 on HotelsGood hotel just off the Grand Place. Ideally located to stroll around the area and enjoy the atmosphere.
Comment from Hotel Management
9 Oct 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Joanna,We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future.Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
by A verified traveler
Posted 4 Oct 2024
3 Star
Comment from Hotel Management
9 Oct 2024 by Floris Arlequin Grand Place Hotel, Hotel Management
Dear Ivan,Thank you for the feedback! We would be extremely grateful if you decide to share with us more details about your recent experience at our hotel so we can make future improvements. Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsFloris Arlequin Grand Place Hotel
