Ratings based on 974 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by easyHotel Brussels Team, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 1 Nov 2024
The shower was gross in my room. It was obvious that they do the bare minimum for cleaning. The floor was dirty, and the shower curtain looked like it had never been washed (was turning pink around the bottom).
Comment from Hotel Management
1 Nov 2024 by easyHotel Brussels Team, Hotel Management
Hello, and thank you for your feedback. We're very sorry to hear about the condition of the shower and the cleanliness issues in your room. Our team aims to provide a consistently clean and comfortable experience, so it’s disappointing to know we fell short. We’ll make sure to share your comments with our housekeeping staff to address these areas and improve our cleaning standards. Please feel free to reach out directly if there’s anything further we can do to make this right. Thank you again for helping us improve.
by A verified traveler
Posted 27 Oct 2024
In a very good area to walk around and go to the shops. Close to central station made transportation easy. Rooms were a bit small but had everything we needed!
Comment from Hotel Management
28 Oct 2024 by easyHotel Brussels Team, Hotel Management
Thank you for sharing your experience with us! We’re glad you enjoyed our convenient location, making it easy to explore local shops and access transportation from the central station. While our rooms are cozy, we're happy to hear they provided everything you needed for a comfortable stay. We hope to welcome you back again soon!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by easyHotel Brussels Team, Hotel Management
Thank you for your nice score!
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
9 Oct 2024 by easyHotel Bruxelles, Hotel Management
Cher Gabriel,Merci pour votre note. Nous apprécions votre retour et sommes toujours à l'écoute pour améliorer l'expérience de nos clients. Nous espérons avoir l'occasion de vous accueillir à nouveau pour une meilleure expérience.
by A verified traveler
Posted 9 Oct 2024
Very nice basic hotel right in the centre of Brussels within a 5 minute walk of the Grande Place. No frills, but good value, clean, good security and a great location.
Comment from Hotel Management
9 Oct 2024 by easyHotel Brussels Team, Hotel Management
Dear Anthony,Thank you for your feedback! We're glad to hear you enjoyed our clean and secure hotel, as well as the great location near the Grand Place. We appreciate your kind words and hope to welcome you back soon!Kind regards,easyHotel Brussels Team
by A verified traveler
Posted 1 Oct 2024
Nice and clean. Great service. Very basic but good prices
Comment from Hotel Management
2 Oct 2024 by easyHotel Team, Hotel Management
Thank you for your kind review! We're glad to hear you enjoyed our clean environment and great service. We strive to offer good value for our guests, and we're happy to know you appreciated the prices. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by easyHotel Brussels Team, Hotel Management
Dear Aaron,Thank you for your positive review! We’re delighted to hear you enjoyed your stay with us. Your feedback is invaluable, and we look forward to welcoming you back to easyHotel Brussels in the future.Kind regards,easyHotel Brussels Team
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
21 Sep 2024 by easyHotel Brussels Team, Hotel Management
Dear guest,Thank you for sharing your feedback! We're glad you appreciated aspects of your stay, and we will take your comments into consideration to improve our services.Kind regards,easyHotel Brussels Team
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Reception team, Hotel Management
We are glad to hear that you enjoyed your stay in our hotel. We are happy that the concept of easyHotel appealed to you. We are thankful for your honest and complete feedback, as it helps us improving our services better for the future.We look forward to seeing you again at easyHotel.Kind regards,easyHotel Brussels Team
