Ratings based on 705 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Major problem on Thanksgiving morning. Breakfast is included and we arrived with our children at 7:30 and the dining room is closed due to the 11am brunch. Booked guests were not accommodated for breakfast seating. We were forced to sit on floor in lobby and around lobby area with our food. Normally this is a great property, however who was ever in charge handled this situation extremely poorly.
by A verified traveler
Posted 27 Nov 2024
We had a perfect stay!
by A verified traveler from CHARLESTOWN
Posted 26 Nov 2024
I was just here for one night, but I would definitely return.Unfortunately, the restaurant was closed on Monday night, the day of my stay, but I knew about that in advance, so it wasn't a problem. And I would have liked slippers in my room.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Such a beautiful experience with me and my husband we will definitely try to make this a consistent vacation spot get away.
by A verified traveler
Posted 22 Nov 2024
Last minute late night booking and was pleasantly surprised with this quiet and charming hotel. Staff upon check-in were lovely and accommodating. Room was spacious and had an amazingly comfortable bed with very nice sheets. Pillows are amazing. Complimentary toiletries and bottled water added to a great relaxing evening after a long day on the road. Breakfast was a little hum-drum run of the mill stuff, but property and good sleep made up for it! Would definitely recommend to others, and would absolutely re-book if in the area again.
Comment from Hotel Management
23 Nov 2024 by D, Hotel Management
Hi Lynae,Thank you so much for your feedback, our team loves receiving these. I'm thrilled that you chose us to stay with while in the area and that you had a great stay. Come see us again, we'd love to have you!Dawnelle Guest Service Manager
by A verified traveler
Posted 22 Nov 2024
Great hotel
Comment from Hotel Management
23 Nov 2024 by D, Hotel Management
Hi Tobias,Thank you so much for your feedback, our team loves receiving these. I'm thrilled that you chose us to stay with while in the area and that you had a great stay. Come see us again, we'd love to have you!Dawnelle Guest Service Manager
by A verified traveler
Posted 22 Nov 2024
Loved relaxing in the cozy lobby with comfortable seating and fireplaces, where you could hear live music coming from the restaurant.
Comment from Hotel Management
23 Nov 2024 by D, Hotel Management
Hi Maria,Thank you so much for your feedback, our team loves receiving these. I'm thrilled that you chose us to stay with while in the area and that you had a great stay. Come see us again, we have music every Thursday night!Dawnelle Guest Service Manager
by A verified traveler
Posted 21 Nov 2024
very clean and friendly staff....
Comment from Hotel Management
21 Nov 2024 by na, Hotel Management
Thank you for your feedback, we appreciate you taking the time to let us know how we're doing. We're fortunate to have a team that takes pride in their work and they love getting these reviews.Have a great day,Dawnelle Guest Service Manager
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by na, Hotel Management
Thank you for your feedback, we appreciate you taking the time to let us know how we're doing. We're fortunate to have a team that takes pride in their work and they love getting these reviews.Have a great day,Dawnelle Guest Service Manager
