Ratings based on 989 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
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Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Peter,Thank you for the five-star rating! It was a pleasure to have you as our guest and we hope to welcome you back to Best Western Plus Brunswick Bath again soon.Sincerely,Sara Nadeau,General Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Rosalie, Thank you for the positive rating! We are delighted you had a great time at Best Western Plus Brunswick Bath and we look forward to making your next stay a great one again. Sincerely, Sara Nadeau, General Manager
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Sean,All of us at Best Western Plus Brunswick Bath are thrilled to see your five-star rating! We can't wait to welcome you back again for another exceptional stay. Until then, safe travels!Sincerely,Sara Nadeau,General Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Michael,We are pleased you had a good experience at Best Western Plus Brunswick Bath. Thank you for staying with us and we look forward to earning a full five stars from you in the future.Sincerely,Sara Nadeau,General Manager
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by General Manager, Hotel Management
Dear Derreth, Thank you for the positive rating! We are delighted you had a great time at Best Western Plus Brunswick Bath and we look forward to making your next stay a great one again.Sincerely, Sara Nadeau, General Manager
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
12 Oct 2024 by General Manager, Hotel Management
Dear Michael,Thank you for leaving us a rating, although it looks like we have room for improvement. Please reach out to us and share your experience, so we can serve you better on a future visit. We appreciate your time and hope you will give us another try. Have a good day!Sincerely,Sara Nadeau,General Manager
by A verified traveler
Posted 8 Oct 2024
Very clean, very nice, helpful
Comment from Hotel Management
9 Oct 2024 by General Manager, Hotel Management
Dear Terry,It is wonderful to hear about your recent experience at Best Western Plus Brunswick Bath. We are delighted that our friendly staff and clean rooms contributed to your memorable experience. It was a pleasure to host you and we hope to see you again soon.Sincerely,Sara Nadeau,General Manager
by A verified traveler
Posted 22 Sep 2024
All staff were nice. The room I was in had no AC. The room was hot. I paid extra for a room with the jetted tub. I had to switch rooms. I also found a cockroach in the tub. I’ve spoken to staff and management and got nothing terms of credits or refunds. I paid extra for a room that I could not stay in.
Comment from Hotel Management
23 Sep 2024 by General Manager, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay and that you had to change rooms. We deeply regret that there were issues with both the air conditioning and the cleanliness of the jetted tub. What you experienced is not usual and we will address this as a priority. Thank you once again for sharing your concerns with us, and we hope you will give us another opportunity to serve you.Sincerely,Sara Nadeau,.General Manager
by A verified traveler
Posted 20 Sep 2024
We've stayed in 4 hotels in the last 8 days on a driving trip to visit family. This was, in many ways, the best of the lot...BUT, we were in a "handicap accessible room " because my husband's in a wheelchair and the way the bathroom door swung out into the hallway at the main door into the room made it almost impossible to get the wheelchair into the bathroom.
Comment from Hotel Management
21 Sep 2024 by General Manager, Hotel Management
Dear Perry,Thank you for writing a review about your recent visit. It brightens our day to hear that you find Best Western Plus Brunswick Bath to be the best hotel amongst the few you have stayed at in the last few days. We are,however, sorry that you found it difficult to maneuver your husband’s wheelchair to the bathroom. Thank you once again, and we hope to welcome you back soon.Sincerely,Sara Nadeau,General Manager
by A verified traveler
Posted 18 Sep 2024
all ok
Comment from Hotel Management
19 Sep 2024 by General Manager, Hotel Management
Dear George,We are glad to see that Best Western Plus Brunswick Bath provided you with a five-star experience! We look forward to your next visit with great anticipation. Thank you and have a great day!Sincerely,Sara Nadeau,General Manager
