Ratings based on 869 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Hotel Manager , Hotel Management
Dear Karen,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
Location and because it’s getting cold smoking rooms were an option upon arrival. The rooms were a nice size. Many upgrades needed. Bathrooms especially. Over all I was comfortable and the price was very affordable just bring cleaning supplies and raid. Windows need a screen to keep bugs out!
Comment from Hotel Management
19 Nov 2024 by Hotel Manager , Hotel Management
Dear Roderick,Thank you for your feedback and high rating! We're glad you found the location convenient and appreciated the room size and affordability. Your suggestions for upgrades and improvements are noted, and we’ll work on enhancing the experience for our guests. We hope to welcome you back again!Sincerely, Hotel Manager
by A verified traveler from APO
Posted 5 Nov 2024
no comments
Comment from Hotel Management
6 Nov 2024 by Hotel Manager , Hotel Management
Dear Sung,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soonSincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager , Hotel Management
Dear Cameron,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Hotel Manager, Hotel Management
Dear Jessica,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Hotel Manager, Hotel Management
Dear Krucial ,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon. Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Terry,Thanks for the stay and great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
by A verified traveler from Albany
Posted 22 Sep 2024
Roaches crawling all over the floor
Comment from Hotel Management
23 Sep 2024 by Hotel Manager , Hotel Management
Dear Michaelle,We are deeply sorry for your experience. Please know that we take cleanliness and pest control very seriously. Our hotel undergoes routine pest control, and this seems to be an isolated incident, which we will address immediately. We have strict cleaning protocols in place and will ensure our team takes further action to prevent this from happening again. We hope you’ll reconsider staying with us in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Sep 2024
Loved it!!
Comment from Hotel Management
23 Sep 2024 by Hotel Manager , Hotel Management
Dear Yaritza,Thank you for the 5/5 rating! We're thrilled that you loved your stay! Looking forward to welcoming you back again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Hotel Manager , Hotel Management
Dear Melvin,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
