Bruno Hotels

"Yes the people were wonderful "

"There was only smoking rooms available, why there is even any smoking rooms I don't know. But it smelled so bad in the room, it was disgusting, couldn't even open the window because they were screwed shut."

"The chalets are so cool! I couldn't find the RV park and staff was so eager and helpful! Pricing was good too! I recommend 100%!!!! "

"Hot tub in room was dirty"

"The carpet was filthy, I wouldn’t take my shoes off. The TV was very difficult to figure out, there should be instructions by the TV. The service was"

"No hot tub"

"We arrived a little after 1:00 AM to check in after driving from Grand Island, NE. Nowhere on the website did it state that the doors close at 1:00 AM. There was an after-hours phone number listed, but when we called, it rang to the front desk where no one answered. Luckily, we were able to find another place to stay. It ended up being the worst hotel experience my family and I have ever had, and in a way, we’re thankful we didn’t have to stay the night."

"Yes"

"They called me twice about this. This is the voicemail they left me: “ Hey, it's checker from Montelac here. Sorry for calling you again, but we seem to be having some issues either on our side or like Expedia side with the payment here. So I'm wondering if you could just give me a call back, we can get this figured out with, with your own form of payment and then we can work on getting a refund either through Expedia or whatever needs be. Yeah, please call back as soon as possible. I'm here till 9 o'clock. Have a good night, bye-bye.” They wanted me to pay them again and go through Expedia to get a refund."