Ratings based on 979 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Martin's Relais Brugge, Hotel Management
Thank you for your stay with us. See you soon in Brugge!
by A verified traveler
Posted 17 Dec 2024
Excellent hotel with great location - close enough but not too close to market square - 3 mins walk. Canal frontage and quietly elegant
Comment from Hotel Management
20 Dec 2024 by Martin's Relais Brugge, Hotel Management
Thank you for your kind words and for sharing your experience with us! We’re thrilled to hear that you enjoyed your stay and appreciated our location. Being just a short 3-minute walk from the market square while maintaining a peaceful and elegant atmosphere is something we take pride in, and we're glad it added to your experience.The canal frontage truly is a special feature, and it’s wonderful to know you found it as charming as we do. We strive to provide a serene and sophisticated setting for our guests, and your feedback reassures us that we’re meeting that goal.We hope to welcome you back for another memorable stay soon!
by A verified traveler
Posted 15 Dec 2024
Close to everything one would want to do in Brugge. The historic touch of the hotel is charming. We had a rather large room on the 2nd -top floor that overlooked the canal. Loved the location and charm!
Comment from Hotel Management
15 Dec 2024 by Martin's Relais Brugge, Hotel Management
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our charming historic touch and the fantastic location, making it easy to explore all that Brugge has to offer.It’s great to know you loved your spacious room with the canal view—those are certainly special features of our hotel!We’d love to welcome you back whenever your travels bring you to Brugge again.Warm regards,
by A verified traveler
Posted 5 Dec 2024
Excellent property and staff. Larger than average room and bathroom. Big comfortable bed! What you don’t always see in Europe.
Comment from Hotel Management
6 Dec 2024 by Martin's Relais Brugge, Hotel Management
Thank you for your fantastic feedback! We're delighted you enjoyed the spacious room and bathroom, as well as the comfort of the bed. We strive to provide a relaxing and enjoyable stay, and we're so glad we could exceed your expectations. We hope to welcome you back on your next visit to Europe!
by A verified traveler from STOCKPORT
Posted 25 Nov 2024
We thoroughly enjoyed our stay here.
The hotel is very comfortable and in a perfect location. The staff were all very friendly and efficient. Breakfast was excellent and there are lots of very good dining options.
Bike hire is a good option if you’d like to explore the area around Bruges as well as the city itself.
Comment from Hotel Management
29 Nov 2024 by Martin's Relais Brugge, Hotel Management
Thank you for taking the time to leave such a lovely review! We’re delighted to hear that you thoroughly enjoyed your stay with us and found the hotel comfortable and perfectly located. It’s always wonderful to know our friendly and efficient team made a positive impression during your visit. We’re so glad you enjoyed the excellent breakfast and had the chance to explore Bruges and its surroundings—it’s true that bike hire is a fantastic way to take in the charm of the area. We hope to have the pleasure of welcoming you back again for another memorable stay!
by A verified traveler
Posted 19 Nov 2024
Absolutely wonderful. Thank you! Merci!
Comment from Hotel Management
19 Nov 2024 by Martin's Relais Brugge, Hotel Management
Thank you for your stay with us. Kind Regards
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Martin's Relais Brugge, Hotel Management
Thank your for your review and your stay with us. Kind Regards
by A verified traveler
Posted 12 Nov 2024
It is set in a beautiful part of Brugges it is easily accessible to the centre of the city. It is an old building that adds to its charm.
Comment from Hotel Management
13 Nov 2024 by Martin's Relais Brugge, Hotel Management
Thank you so much for your kind words! We're delighted you enjoyed our charming, historic setting in this beautiful part of Bruges. It’s wonderful to know our location made it easy for you to access the city center while still enjoying the unique character of our building. We hope to welcome you back soon for another memorable stay!
by A verified traveler
Posted 9 Nov 2024
I really wanted to like this hotel. It has potential - housed in a quaint and charming building. However, the hotel needs some serious renovations. The stairs are covered with carpet that is threadbare, ripped and taped together in places. The towels are thin and need to be replaced. The whole place has an air of neglect.
Comment from Hotel Management
10 Nov 2024 by Martin's Relais Brugge, Hotel Management
Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated the charm of our building, and we apologize that the state of our facilities fell short of your expectations. We are aware that some areas of the hotel, including the stairs and linens, are due for updates, and we're actively working on plans for renovations and improvements. Your input is invaluable to us as we strive to restore and elevate our guest experience. We hope to welcome you back in the future to see the changes we’re making!
by A verified traveler
Posted 8 Nov 2024
Great size room and bed enjoyed our stay
Comment from Hotel Management
9 Nov 2024 by Martin's Relais Brugge, Hotel Management
Thank you for your kind review! We're thrilled to hear that you enjoyed the room size and the comfort of the bed. It was our pleasure to have you stay with us, and we hope to welcome you back for another relaxing visit soon!
