Ratings based on 330 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Boisbriand
Posted 23 Oct 2024
All good but no vending machines or close convenient stores.
AC didn’t work
by A verified traveler
Great family hotel
Posted 13 Aug 2024 on HotelsIt was amazing very spacious and perfect for families pool was clean I would definitely recommend
Comment from Hotel Management
15 Aug 2024 by ibis Styles Zeebrugge, Hotel Management
Dear,Thank you so much for your kind review! We hope to welcome you again soon. Have a nice day.Kind regards,
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by ibis Styles Zeebrugge, Hotel Management
Dear,Thank you so much for your kind review! We hope to welcome you again soon. Have a nice day.Kind regards,
by A verified traveler from Las vegas
Posted 20 Jun 2024
Showering in bath tub is inconvenient and dangerous
Comment from Hotel Management
21 Jun 2024 by ibis Styles Zeebrugge, Hotel Management
Dear Frans,Thank you for taking the time to write us a review.We appreciate your remarks. Should you ever decide to pay us a visit again, please do not hesitate to ask our front office team for a room with a shower instead of the bathtub & shower combination. Have the best day.Kind regards,
by A verified traveler
Posted 18 Apr 2024
Overall good
Comment from Hotel Management
30 Apr 2024 by ibis Styles Zeebrugge, Hotel Management
Dear Vinay,Thank you for taking the time to write us a review. We do hope to welcome you back & make sure you have and even better stay next time!Kind regards,
by A verified traveler
Nice place!
Posted 6 Apr 2024 on HotelsComment from Hotel Management
30 Apr 2024 by ibis Styles Zeebrugge, Hotel Management
Dear Iulian,Thank you for your review! We're delighted to read you enjoyed your stay.Kind regards,
by A verified traveler
Posted 4 Jan 2024 on Hotels
by A verified traveler
Posted 17 Aug 2023
by A verified traveler
Posted 3 Jul 2023
absolutely loved staying here; the family suite was perfect! The staff was great as well!
Comment from Hotel Management
12 Jul 2023 by Nienke, Hotel Management
Dear Tanya,Our team is so happy to hear you enjoyed your stay with us! We do hope to welcome you again soon. Have a nice day.Kind regards,NienkeFront Office Manager
by A verified traveler from Charlotte
Posted 12 Jun 2023
In my opinion this hotel is seriously overpriced. Don’t get me wrong, it’s a nice good quality , hotel, pretty clean and cozy, but to pay 180 euros a night for a stay at a place that is an active construction site (as of June 2023) is a little too much. At check in we also were offered to pay over 80 euros for a breakfast for our family of four which we refused. Come on people, in the current situation could you at least offer complimentary breakfast?
The room on the fifth floor was little but cozy, the balcony was very narrow, maximum for two people at a time. The promised “harbor view“ which was the main reason why I chose this hotel was non-existent (please see the picture of the view from my balcony)- we could see some part of the harbor only if you lean far over the balcony rails with your head turned to the left and neck super stretched.
The area is nice- with several dining options, grocery stores and the beach at a walking distance. To be fair I need to mention that customer service was quite friendly and there was a complementary coffee machine in the lobby and a nice outside playground for kids.
Generally speaking I regretted booking this hotel. For the lower price you can have so many other options, possibly without “harbor view”, but with breakfast included.
Comment from Hotel Management
12 Jul 2023 by Nienke, Hotel Management
Dear Iryna,We're sorry to hear that our hotel did not meet your expectations. The harbor of Zeebrugge is all around our hotel, albeit more noticeable on some sides than others. We're happy to hear you enjoyed our rooms and our customer service. Those are qualities we hold to a high standard. We hope to welcome you again sometime, perhaps during low season when the prices are lower. Have a nice day, Iryna!Kind regards,NienkeFront Office Manager
