Ratings based on 320 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Portinari, Hotel Management
Dear guest, Thank you for your lovely review. It is always nice to know that our guests enjoyed their stay at Hotel Portinari. We hope to welcome you back for another enjoyable stay in Bruges!Kind regards, Team Portinari
by A verified traveler
Posted 30 Oct 2024
Really comfortable hotel. Walking distance to all the sights. Clean rooms
Comment from Hotel Management
13 Nov 2024 by Hotel Portinari, Hotel Management
Dear guest, Thank you for your kind review! We're glad to hear you found the hotel comfortable and appreciated the cleanliness of the rooms. It’s great that our location made it easy for you to explore all the sights on foot. We hope to welcome you back for another enjoyable stay in Bruges!Kind regards, Team Portinari
by A verified traveler from Potters Bar
Posted 29 Oct 2024
It was a nice modern Hotel, I was on the top floor in a single bed which was quite small, would've been nice to have a duvet that was slightly bigger than the bed. On checkout they asked me to pay €16 for city tax, but instead of ringing up €16 the receptionist rang up €518 which I luckily spotted, if I had touched on to the card reader I'm sure I would've struggled to get my money back. No apology from him which isn't really nice to be fair, but I've still given them good marks!
Comment from Hotel Management
30 Oct 2024 by Hotel Portinari, Hotel Management
Dear guest, Thank you for sharing your experience with us. We're pleased to know you enjoyed the hotel's modern style and location, even if the single bed size wasn’t as comfortable as hoped. We’re sorry about the checkout experience—accuracy and guest satisfaction are paramount, so we’re looking into this incident to prevent future errors.We appreciate your understanding and high rating despite this, and we look forward to offering you a more seamless experience on your next visit. Kind regards, Team Portinari
by A verified traveler
Posted 27 Oct 2024
Great location, very clean hotel and quiet. Would definitely stay here again and recommend to anyone.
Comment from Hotel Management
29 Oct 2024 by Hotel Portinari, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our great location and found the hotel to be very clean and quiet. It’s fantastic to know you would recommend us and would consider staying with us again.We look forward to welcoming you back to Hotel Portinari!Kind regards,Team Portinari
by A verified traveler
Posted 5 Oct 2024
Great location and good bedrooms
Comment from Hotel Management
5 Oct 2024 by Hotel Portinari, Hotel Management
Dear Guest, Thank you for your excellent review. We’re delighted to hear that you found our location ideal and our bedrooms good. We hope to welcome you back soon for another memorable stay! Kind regards, Hotel Portinari
by A verified traveler
Posted 22 Aug 2024
by A verified traveler from Huntsville
Posted 23 Jul 2024
Rooms are clean and comfortable. Service on the front desk was good but very dry. Location is great. Short distance walks to most of must see places in this beautiful historical city.
by A verified traveler
Fantastic location
Posted 11 May 2024 on HotelsGreat location, staff and value
by A verified traveler
Posted 10 Apr 2024
Wonderful stay! Totally updated room, great bed and superb staff. My favorite hotel in brugge
by A verified traveler
Posted 17 Mar 2024 on Hotels
