Ratings based on 375 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2024
5 out of 5
by A verified traveler

Posted 23 Dec 2024
Liked the decor in the lobby, the location, the ambience, the breakfast selection, the room layout (4 people in one room), very comfortable, the shampoo, body wash etc (plenty of it), the lighting in the room, the usb ports for charging phones in the room and comfortable beds. Loved the old fashioned key system. Staff very pleasant and helpful. TV wasn't working in the room. Early morning noise above room 212, a lot of foot steps and movement across the floor.
5 out of 5
by A verified traveler

Posted 18 Dec 2024
Close to main tourist area, easy walking to everything. Staff were helpful and room was nice.
5 out of 5
by A verified traveler

Posted 15 Dec 2024
convenient location and price. room was spacious and clean
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Nice clean hotel, rooms were a good size and the staff was extremely helpful and friendly
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Loved this hotel. Walkable from the train station (but difficult with wheeled suitcases due to cobbles). Decorated for Christmas, it was charming. The staff were friendly and helpful, they locked our suitcases up so we could go round Bruges till our room was ready. Room was a good size and had everything we need. Breakfast was great with loads of options, but also almost next door to an amazing breakfast cafe and a patisserie. Would definitely book again.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Would definitely stop there again
4 out of 5
by A verified traveler

Posted 7 Nov 2024
Hotel was in a good location, there is nearby parking. Rooms were spacious as was the bathroom. Hotel as free wifi. Reception closes at 9pm? so you need key / passcode access to get in if you arrive back late.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Great hotel. Very clean, and very nice selection for breakfast. The only thing I could suggest is that there is shampoo and body wash in the shower, but no conditioner. Overall very good.