Ratings based on 352 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from ST. CATHARINES

Posted 2 Nov 2024
Fantastic hotel just 5 minutes walk from the main square (Markt). We were lucky that our room was ready when we arrived at 11.30 so they let us have the room. So rare these days but so appreciated when it happens. Room was spotless. Bathroom had a rain shower. No complaints. Desk staff always really friendly too. Will return.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Very pleased we chose this hotel.
5 out of 5
by A verified traveler

Posted 30 Oct 2024
We stayed in the family room and everything was wonderful. The location was very central and it was easy to walk around town. The staff was very welcoming and warm. Would recommend.
4 out of 5
by A verified traveler

Posted 15 Oct 2024
The hotel is very nice and the staff very friendly and helpful. The breakfast is great. The location is convenient. The only issue is the noise from the all night bar next door, Friday and Saturday nights. We got some ear plugs to help reduce the noise.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
We have been travelling around France, Belgium and Switzerland and this was one of the best. The only issue was the noise outside from people yelling and fighting at 3 in the morning. Overall it was great!
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Charming hotel, within walking distance to the main square. Parking is off site.
1 out of 5
by A verified traveler from San Francisco

Posted 3 Oct 2024
It's very noisy inside the room. The hotel uses large physical keys, the locks are loud and tedious to operate, and the doors slam shut automatically. So whenever someone comes into their room the floor will shake from the noise. It's not easy to sleep here. And wifi keeps cutting off in the room. I recommend avoiding.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2024
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Excellent location just a few minutes walk from the market square and other attractions. The room was spacious and comfortable with effective a/c. The public areas looked smart and well-maintained but we didn’t take breakfast here so I can’t comment about that.
4 out of 5
by A verified traveler

Posted 18 Sep 2024
Excellent location. Too bad there is no deal with parking garages in the vicinity. Staff could be a bit more friendly