Ratings based on 219 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
A beautiful setting and building .... a few minutes walk to all the attractions.
Professional and friendly staff all very kind towards our dog.
by A verified traveler
Posted 16 Sep 2024
Tasteful, relevant property that was close to all areas and yet quiet. The hotel creates a warm, comfortable and exquisite environment. The staff were very polite and attentive. The elevator is slow but we usually took the stairs with no issues.
by A verified traveler
Posted 10 Jul 2024
The communal areas of the hotel were luxurious and tastefully decorated. The receptionists are extremely professional and helpful. (Thank you Nick!) The room itself was tiny, dark, with sloping ceilings and dormer windows with fabric blinds on metal rods, trying to move the fabric in order to let more natural light in- I had to stand on one of the chairs and the metal rod fell on me, so I gave up. In the bathroom to let the steam out after having a shower you have to climb the toilet(, which is quite tall) in order to be able to open the skylight. There’s no full length ( or even half length)) mirror in the room. The bathroom mirror is so high on the wall- I could only see the top part of the head, which made drying the hair a pain. And yes, I’m petite at 5’2 (155 cm). But the worst thing was mosquitoes ( it does say in the room’s leaflet they are active in the summer), but opening the window even during a day for short periods of time was enough to let them in and a week later the bites are still visible and itchy. We stayed 3 nights and after one breakfast decided it’s not worthy- couldn’t find any butter for the toast ( till a lady turned up 10 min later and got it from some cupboard), scraped the last small amount of scrambled eggs from a hot sever dish and it was overdone and hardly warm. The honey provided was in honeycomb and having tea full of waxy bits wasn’t enjoyable at all.
I would recommend staying at this hotel, but not in the summer and in a different room.
by A verified traveler
Beautiful hotel!!
Posted 17 Jun 2024 on HotelsBeautiful hotel! Great location and friendly family staff
by A verified traveler
Posted 12 Jun 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by Team Hotel De Castillion, Hotel Management
Dear Mr. / Ms., Thank you for staying with us. We are very disappointed that you did not enjoy your stay. Feel free to give us any feedback so we can give extra attention to this the next time. We will be more than happy to listen and apply this to deliver the best experience possible. Hopefully you can stay with us another time and we can make this up to you.Kind regards,Team Hotel De Castillion
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Posted 26 Apr 2024 on Hotels
by A verified traveler
Posted 23 Apr 2024 on Hotels
by A verified traveler
Posted 27 Mar 2024
Wonderful staff and location! Definitely stay again.
by A verified traveler
Posted 5 Jan 2024