Ratings based on 524 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hamilton
Posted 6 Jun 2024
Excellent location for concert hall and conference venues. Very friendly staff.
Comment from Hotel Management
7 Jun 2024 by Christoph, Hotel Management
Dear Frederick,Thank you for your kind words. We are delighted to hear that you enjoyed our excellent location and friendly staff. We hope to welcome you back soon!Best regards, Hotel Director
by A verified traveler
Posted 29 May 2024
Excellent stay. Very quiet. Great breakfast.
Comment from Hotel Management
29 May 2024 by Christoph, Hotel Management
Dear Andrew,Thank you for your excellent review. We are delighted to hear that you had a quiet stay and enjoyed our great breakfast. We look forward to welcoming you back soon.Best regards, Hotel Albert 1 Management
by A verified traveler
Brugge of wonder.
Posted 16 May 2024 on HotelsService was excellent , breakfast lovely , staff made us feel special because it was our 30 year anniversary, we got a very nice cake each. Weather was kind did not rain until we left for home, came from uk Essex and stayed at the Albert hotel in Brugge. We both liked Brugge very much.
Comment from Hotel Management
29 May 2024 by Christoph, Hotel Management
Dear John,Thank you for your wonderful review. We are thrilled to hear that you enjoyed your stay and that our staff could help make your 30th anniversary special. It’s great to know that you liked the breakfast and our service. We hope to welcome you back to Bruges and our hotel in the future.Best regards,Hotel Albert 1 Management
by A verified traveler
Wow!
Posted 5 Jan 2024 on HotelsUpon arrival we were greeted by a friendly man who gave us a discount card to use at attractions around Bruges. The room was 32 and on the 3rd floor. Very clean, good space and new bathroom. Nice touch that the toilet was separate. Comfy bed!
The ladies at breakfast were so accommodating and friendly, we felt like we were being looked after so well. I have coeliac disease and they made sure I had 2 yummy gf rolls and pastries each morning. We had ham, cheeses, fruits, yogurts and were offered scrambled or boiled eggs too and unlimited cups of cappuccinos. Absolutely loved our stay here and would love to return one day to see beautiful Bruges again. Thank you!
Comment from Hotel Management
8 Jan 2024 by Christoph, Hotel Management
Dear Hannah,Thank you for sharing such a delightful review of your recent stay at Hotel Albert 1. We are thrilled to learn that you had a wonderful experience and that our team could contribute to making your visit special.It's heartening to know that our efforts in providing a clean and comfortable room, accommodating service during breakfast, and catering to dietary needs were appreciated. Your compliments motivate us to continue delivering excellent service to all our guests.Should your future travels bring you back to Bruges, it would be our pleasure to welcome you again at Hotel Albert 1. If there's anything specific you would like during your next visit or if you have any additional feedback, please feel free to let us know.Thank you for choosing Hotel Albert 1, and we look forward to the opportunity of hosting you again in the future.Warm regards,hotelmanagementteam Albert I***
by A verified traveler
Posted 21 Dec 2023
Very pleasant hotel, run by very friendly staff.
Breakfast was served at the table, very efficiently.
Location close to train station for cheap parking and walking distance from town. Will stay here again.
Comment from Hotel Management
21 Dec 2023 by Christoph, Hotel Management
Dear Fam.StubbeThank you for sharing your positive experience at our hotel. We are delighted to hear that you found our hotel very pleasant and our staff very friendly. It's great to know that you enjoyed the efficiently served breakfast and found the location convenient, close to the train station and within walking distance from town.We truly appreciate your kind words and are honored that you plan to stay with us again. If there's anything specific you look forward to during your next visit or if you have any additional comments, please feel free to let us know.We can't wait to welcome you back for another enjoyable stay!Warm regards,hotelmanagementteam Albert I***
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
20 Dec 2023 by Christoph, Hotel Management
Beste gast,Hartelijk dank voor uw beoordeling op Expedia. We waarderen uw feedback en zijn blij te horen dat u over het algemeen een positieve ervaring heeft gehad. Als er specifieke punten zijn waarover u meer wilt delen of als er iets is waar we aan kunnen werken om uw verblijf nog beter te maken, laat het ons dan gerust weten. We streven ernaar om voortdurend te verbeteren en uw feedback is van onschatbare waarde.We kijken ernaar uit om u in de toekomst opnieuw te mogen verwelkomen.Met vriendelijke groet,Hotelmanager Xstof
by A verified traveler
Posted 18 Dec 2023 on Orbitz
Sweet, intimate hotel with wonderful hospitality. The location is convenient, walkable from the train station but on the outskirts of the old town and quiet at night. Excellent breakfast included, served at your table. The hosts were extremely friendly and helpful. Recommended highly.
Comment from Hotel Management
18 Dec 2023 by Christoph, Hotel Management
Dear David,Thank you so much for your delightful review. We are thrilled to hear that you found our hotel sweet and intimate, with wonderful hospitality.It's great to know that you enjoyed the convenient location, allowing for a walkable distance from the train station and the peacefulness of being on the outskirts of the old town. We're pleased that the quiet nights contributed to a restful stay.We appreciate your kind words about our breakfast service. Providing an excellent breakfast experience is important to us, and we're glad it added to your overall satisfaction.Our hosts are dedicated to creating a friendly and helpful atmosphere, and we're delighted that their efforts were noticed and appreciated.Thank you for recommending us highly. We look forward to the pleasure of hosting you again in the future.Warm regards,hotelmanagementteam
by A verified traveler
Wonderful location
Posted 1 Dec 2023 on HotelsComfortable.
Breakfast was lovely.
Close to the train station and to the main tourist sites.
Comment from Hotel Management
6 Dec 2023 by Christoph, Hotel Management
Dear Guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to learn that you enjoyed our wonderful location, found the accommodations comfortable, and appreciated our lovely breakfast. Being close to the train station and main tourist sites is indeed one of the advantages of our location, and we're glad it contributed positively to your experience.Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you back on a future visit to the area. If there is anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.Once again, thank you for choosing to stay with us. We look forward to serving you again in the future.Best regards,Management Albert I
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
18 Dec 2023 by Christoph, Hotel Management
Dear Susan,Thank you so much for taking the time to leave a 5-star review on Expedia. We are delighted to hear that you had a positive experience during your stay at our hotel.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We value your feedback and appreciate your support.We hope to have the pleasure of welcoming you back in the future. If you have any future travel plans or questions, don't hesitate to reach out.Warm regards,hotelmanagementteam
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Christoph, Hotel Management
thank you for the stay and topscore heremuch appreciatedKind regards
