Ratings based on 972 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
A wonderful time....
by A verified traveler
Posted 14 Nov 2024
This is the best hotel in the area and l always stay here when l come to Bruges. Everything here is perfect.
Comment from Hotel Management
17 Nov 2024 by Morgan , Hotel Management
Dear Lorraine, Thank you for your ongoing trust in Grand Hotel Casselbergh and the kind words. We look forward to welcoming you next time. Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
by A verified traveler
Posted 14 Nov 2024
Great location, gleaming clean near everything.
Comment from Hotel Management
17 Nov 2024 by Morgan, Hotel Management
Dear Thomas, Thank you for the perfect score and lovely feedback. Should you ever visit the wondeful city of Bruges again, we'd love to welcome you back at Grand Hotel Casselbergh. Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
by A verified traveler
Posted 11 Nov 2024
Wow from the beginning
Comment from Hotel Management
17 Nov 2024 by Morgan, Hotel Management
Dear Rebecca, Thank you for your kind words and the perfect score. We'd love to welcome you back soon! Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
by A verified traveler
Posted 9 Nov 2024
Everything was incredible!
(The carpets need a clean) but apart from that the rooms were great, and the service was wonderful.
Comment from Hotel Management
17 Nov 2024 by Morgan, Hotel Management
Dear Ramunas, Thank you for the lovely feedback! It's our pleasure to read that you've enjoyed your stay with us and allw as to your liking. We duly noted your remark regarding the carpet and will get right on it. We hope we may welcome you back another time soon. Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
by A verified traveler
Posted 4 Nov 2024
Perfect location
Comment from Hotel Management
9 Nov 2024 by Morgan, Hotel Management
Dear Thiago, Thank you for the amazing score. We'd love to welcome you back soon. Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Morgan , Hotel Management
Dear Ande, Thank you for the perfect score! Our door is wide open for your next visit. Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
by A verified traveler
Posted 1 Nov 2024
It’s an elegant and convenient hotel located in the heart of Bruges. Friendly and helpful staff. The rooms are spacious, nice linens and bed. Easy to walk around the area
Comment from Hotel Management
9 Nov 2024 by Morgan, Hotel Management
Dear Alejandra, Thank you for taking the time to share your feedback with us. How lovely to hear that our location as well as the rooms were to your liking. We'll certainly pass on your compliments about our staff being friendly and helpful! It'd be our pleasure to welcome you back in the future. Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
9 Nov 2024 by Morgan , Hotel Management
Dear Samuel, Thank you for the perfect score! Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
by A verified traveler
Posted 28 Oct 2024
Phenomenal facility. Elegant and upscale.
Comment from Hotel Management
9 Nov 2024 by Morgan , Hotel Management
Dear Caig, Thank you for the excellent score! We're pleased to read that you enjoyed your stay with us and ought our hotel to be phenomenal, elegant and upscale. We'd love to have the pleasure of welcoming you back in the future. Warm RegardsMorgan Sales & Groups Assistant Grand Hotel Casselbergh
